Senior On-Site Service Specialist

Job Title: Senior On-Site Service Specialist  Location: Joliet, IL Shift: 9:00 AM - 6:00 PMPosition Summary:The Senior On-Site Service Specialist provides high-quality mail, print, and customer service support within a campus environment. This role is responsible for operating high-volume copying and document imaging equipment, managing inbound and outbound mail, assisting faculty, staff, and students, and maintaining office and equipment functionality. This is a customer-facing role, ideally suited for individuals with retail, restaurant, or service experience.Key Responsibilities:Process and deliver inbound and outbound USPS, UPS, FedEx, and other accountable mail throughout the campus.Operate production copiers, binders, and various finishing equipment (training provided).Greet and assist walk-up customers with mail, printing, and copying requests.Ensure copier and document imaging equipment is functioning correctly; perform minor maintenance and report technical issues.Maintain accurate records of print jobs, meters, service logs, and inventory of office supplies.Perform shipping and receiving of materials, including sorting and distributing mail and supplies.Prepare meeting rooms, conference rooms, and perform light building maintenance as required.Assist with filing, archiving, purging documents, and other administrative support duties.Lift and move items up to 50 lbs; occasional use of carts or other equipment to move heavier items.Respond to service calls and assist customers with troubleshooting and operational support.Maintain a clean and organized workspace in copier and mail areas.Perform other duties as assigned.Required Qualifications:High school diploma or GED.1-2 years of customer-facing experience (retail, restaurant, or related service preferred).Some experience with copy, mail, or print services is a plus.Valid driver’s license and minimum auto insurance may be required.

Salary : $17 - $18