What are the responsibilities and job description for the IT Technician position at NPC, Inc.?
NPC has an exciting opportunity for an IT Technician to join the Information Technology Team and support our continued growth! As an IT Technician at NPC, you will provide technical support, maintenance, and administration of the organization’s computer systems, network infrastructure, and other technology assets. The role involves troubleshooting hardware and software issues, ensuring the seamless operation of IT services, and supporting end-users within the manufacturing environment.
ABOUT
In the IT Technician role, your key responsibilities will be the following areas:
- Technical Support
- System Administration
- Preventative Maintenance
- Project Support
- Documentation & Reporting
- End-User Training
You will need to be proficient in Windows and Linux operating systems and knowledge of network infrastructure, including switches, routers, firewall, and wireless systems. You will be working in a blended environment, performing tasks in the office, as well as the manufacturing setting.
Flexibility will be crucial, as scheduled on- call after-hours and weekend work will be required to perform maintenance or address critical issues to support the organization’s 24/7 operational schedule.
JOB REQUIREMENTS
Degree in Information Technology, Computer Science or related field preferred
- 4 years of experience in IT support, preferably in a manufacturing environment
- Strong knowledge of computer hardware, software, networking, and security protocols.