Director of Operations

Location: Northfield, VT Category: Staff Posted On: Mon Dec Job Description:

Fulfills the mission of Norwich University by planning, coordinating, and publishing operations and training programs for the Corps of Cadets. Ensures training resources, space, and schedules are aligned to meet institutional requirements. Develops leaders of character consistent with the Norwich Guiding Values. Maintains an ethical climate, exercises sound judgment, and mentors cadets while upholding university policies. This is a uniformed staff position at the rank of lieutenant colonel or colonel in the Vermont State Militia.

Essential Functions

• Coordinates, publishes, and updates the Commandant's Planning Calendar.
• Drafts the Commandant's Annual Training Guidance.
• Writes, with collaboration with stakeholders, and publishes all major Corps training programs, including:
• Four-Year Progressive Leadership Experience (4YPLE) program of instruction
• Pre-semester cadet leader training schedules
• Rook Orientation Week training schedule
• Weekly Corps training schedules for weeks 1-30
• Reserves required classrooms, training areas, personnel, and resources in coordination with Conference Services, and other departments.
• Coordinates revisions and publication of the Norwich University Corps of Cadets Standard Operating Procedures (NUCC SOP).
• Oversees planning, set ups, narrations, rehearsal and execution of major Corps ceremonial events.
• Assists with visits from distinguished guests and speakers.
• Serves as military protocol officer for the Office of the Commandant.
• Coordinates flyover requests with DOD agencies.
• Oversees planning, set ups, narrations, rehearsal and execution of major Corps ceremonial events.
• Assists with visits from distinguished guests and speakers.
• Serves as military protocol officer for the Office of the Commandant.
• Coordinates flyover requests with DOD agencies.
• Manages the Corps of Cadets SharePoint Team Site.
• Supports NU Admissions Open Houses and related prospect events.
• Briefs prospects and families on the Corps experience on rotational basis.
• Serves as Executive Staff Duty Officer on rotational basis.
• Serves as liaison to National Guard and Reserve units.
• May serve as Commandant's Liaison Officer to ROTC specialty units.
• Oversees the Jennings Rappel Tower SOP, inspections, and repairs.

Other Functions

• Maintains confidentiality of sensitive or private information.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on University committees, councils, workgroups, or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
• Speaks, reads, and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

Job Requirements:

• Bachelor's degree required; certificates of advanced degree and/or Master's degree preferred.
• 8 years of military service as an officer or senior noncommissioned officer preferred.
• Able to wear a military uniform in conformance to Army Regulation 670-1 standards.
• Strong ability to connect with college students and families.
• Demonstrated skills in leadership, conflict resolution, counseling, and training management.
• Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook)
• Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 15 pounds; travel outdoors to various parts of the campus.
• Work some early morning, evening, and weekend hours, and be on-call throughout the night when acting as Student Affairs Duty Officer on a rotational basis.

Environmental Conditions

• Indoor work at a computer workstation and outdoor work for training in all weather conditions.
• High level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Additional Information:

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.