Civic Engagement Coordinator - Norwich University

Fulfills the mission of Norwich University by being responsible for programmatic areas of volunteerism and civic responsibility grounded in the principle of service above self.

This is a 40 hour per week and 52 weeks per year 1.0 FTE position

Essential Functions

• Collaborates with Center for Civic Engagement (CCE) staff, Student Affairs leadership, and campus and nonprofit community partners toward continuing improvement in program development for the CCE.
• Develops and oversees campus, local, national, and international service-based programs.
• Oversees CCE service-based programs, including Civic Scholars, Unify/Special Olympics, and Buddy-Up youth mentoring.
• Mentors CCE student leaders.
• Manages and develops budgets and provides regular budget reports.
• Assists CCE student leaders with accounts payable and accounts receivable operations.
• Assists CCE student leaders with event programming, including communication, planning, registrations, execution, and reflection and assessment.
• Facilitate professional and leader development of CCE student staff.
• Fosters, prioritizes, and maintains collaborative and supportive relationships with campus and nonprofit community partners and serve as primary liaison to Norwich and the CCE.
• Evaluates, maintains, and enforces CCE policies, procedures, and protocols.
• Identifies and implements best practices in student engagement and volunteer management.
• Coordinates local, national, and international CCE travel and registrations.
• Manages CCE communication and engagement, including all internal and external communication, and the NorwichServes (GivePulse) volunteer coordination platform.
• Recruits, trains, and supervises Work Study student staff and drivers.
• Assesses performance of CCE student staff and provides developmental feedback.
• Works occasional evenings and weekends to support the mission of the CCE and Student Affairs.
• Serves as a member of the Student Affairs Duty Officer rotation with occasional evening and weekend on-campus and on-call commitment.

Other Functions

• Maintains confidentiality of sensitive or private information.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on University committees, councils, workgroups, or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
• Speaks, reads, and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

• Bachelor's degree required. Degree in social work, public administration, higher education, or related field preferred.
• One year of experience in volunteer and/or service-learning management.
• Familiarity with Central Vermont and its nonprofit sector preferred.
• Event planning experience required.
• Proficiency in MS Office (Word, Excel, SharePoint, Teams, PowerPoint, and Outlook) required; Banner and GivePulse experience preferred.
• Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 25 pounds; travel outdoors to various parts of the campus.
• Work some evening or weekend hours.
• Travel as needed.

Environmental Standards

• Indoor work at a computer workstation. Indoor and outdoor work at campus and community event sites.
• Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.