What are the responsibilities and job description for the Senior Operations Manager position at Nortia Staffing - Human Resources, Accounting and Administrative Staffing?
An established and growing manufacturing organization is seeking an experienced Operations Manager to lead and optimize end-to-end operations at its Morgan Hill headquarters. This is a key leadership role responsible for driving operational excellence across customer service, production, purchasing, planning, maintenance, manufacturing, and warehouse functions.
Reporting directly to executive leadership, the Operations Manager will oversee the complete order-to-delivery process, ensuring accurate order management, reliable fulfillment, inventory optimization, and exceptional on-time delivery performance. This individual will play a critical role in aligning cross-functional teams, improving operational efficiency, and supporting the company’s continued growth
.
This position is available immediately and offers significant long-term career growth opportunitie
s.
Highligh
- ts:Morgan Hill, CA (100% Onsite Monday-Frid
- ay)Compensation: Up to $160,
- 000Outstanding Benefits: 95% Employer-Paid Medical Coverage for Employees & Families 100% Employer-Paid Family Dental Cover
- ageFull-Time | Exempt | Immediate H
- ireSAP is prefer
- redManaging a Team of 9 employees (direct repor
ts)
Key Responsibili
- tiesLead and oversee daily operations across Customer Service, Production, Purchasing, Planning, Manufacturing, Maintenance, and Warehouse te
- ams.Manage the order-to-delivery process to ensure accurate order entry, efficient production flow, and on-time customer deliver
- ies.Coordinate purchasing, inventory, production scheduling, and shipping activities to support customer demand and business objecti
- ves.Monitor backlog, fulfillment performance, delivery commitments, and operational K
- PIs.Collaborate with Sales and Customer Service teams to proactively resolve issues and improve customer satisfact
- ion.Drive continuous improvement initiatives to streamline workflows, increase efficiency, and reduce operational bottlene
- cks.Ensure compliance with established operational procedures and ISO quality standa
- rds.Review, update, and improve operational processes and documentat
- ion.Oversee inventory management strategies to maintain product availability while optimizing working capi
- tal.Manage supplier performance, purchasing activities, and transportation co
- sts.Support costing analysis and lead-time evaluations for internal stakehold
- ers.Oversee Non-Conformance Report (NCR) processes and ensure timely resolution of quality-related iss
- ues.Develop, mentor, and lead high-performing teams while fostering a culture of accountability, collaboration, and continuous improvem
ent.
Qualifica
- tionsBachelor’s degree in business administration, Operations Management, Supply chain Management, Engineering, or a related field is preferred but not requ
- ired.Relevant professional certifications such as APICS/ASCM (CPIM, CSCP), Lean Manufacturing, Six Sigma, PMP, or related operations and supply chain certifications are highly prefe
- rred.Equivalent combination of education, certifications, and relevant leadership experience will be consid
- ered.Strong SAP experience requ
- ired.Excellent leadership, communication, and team development sk
- ills.Strong analytical, problem-solving, and decision-making abili
- ties.Ability to manage competing priorities in a fast-paced environ
- ment.Data-driven mindset with a focus on continuous improvement and operational perform
Salary : $140,000 - $160,000