Case Manager

This position helps participants access resources that will support housing stability, food security as well as devices to mitigate the impact of disabilities and climate change.

What’ll you do:

· Screen referrals and assess client eligibility based on the program guidelines.

· Obtain documentation and complete the intake forms for eligible participants.

· Provide trauma-informed, strengths-based case management.

· Collaborate with clients to develop an action plan in order to address additional needs and goals.

· Submit funding requests and then follow up to ensure transactions have been completed.

· Provide participant referrals based on availability and individual need.

· Serve as a liaison and advocate for program participants in order to mediate any issues.

· Create and maintain accurate and up-to-date case files.

· Follow up as needed.

General Responsibilities

· Drive to meet community partners, clients, and vendors as needed.

· Follow the protocol, policies, and procedures of the department and agency.

· Complete and submit reports and documentation as needed.

· Maintain confidentiality of client information and comply with HIPAA guidelines.

· Provide culturally responsive services that are equitable, respectful, and relevant to people from a wide variety of cultures, backgrounds and orientations.

· Attend meetings and trainings as required.

· Regularly participate in professional development.

Who you are:

· Must have a minimum of a high school diploma or equivalent.

· Have a minimum of 2 years of experience working with vulnerable communities and people from diverse backgrounds.

· Experience working in a case management capacity with homeless or at-risk households preferred.

Organizational Culture

Northwest Family Services, through our mission, practices and the services we offer, are committed to the belief that all people deserve dignity and respect. As we serve our communities, we will continue to work together to listen, to learn, and to act to overcome historic values and structures that have led to discrimination and inequities.

We are committed to creating a culture of belonging, where all staff are valued and given opportunity to grow and succeed equitably. We do not discriminate on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, primary language, ethnic background or socioeconomic status. NWFS pursues policies, strategies, and programs which promote cultural responsiveness in our daily work. We seek staff who share our vision and commitment to our communities.

Supplemental Information

Prior to being hired, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Mileage reimbursement
• Paid time off
• Vision insurance

Application Question(s):

• How many years of experience do you have working with vulnerable populations?

Work Location: In person

Salary : $20 - $30