What are the responsibilities and job description for the Consumer Support Worker position at Northwest Alabama Mental Health Center?
Description
A Consumer Support Worker will maintain level III client files and documents and maintain face-to-face contact with clients at least quarterly. Provide appropriate billable services as indicated on the current treatment plan. Prepare outpatient client information for MD/CRNP. Verify compliance with MD/CRNP appointments and verify medication compliance. Evaluate clients for an increase in symptoms and stressors. Recommend referrals to appropriate programs/staff. Conduct urine drug screens on clients and/or employees as needed. Provide backup for the front desk as requested and perform other tasks as assigned. This position will be discussed in more depth during the interview.
Requirements:
- Minimum of a high school diploma or GED/high school equivalency certificate
- Valid driver’s license or state-issued ID
- Minimum age for employment is 18 years old. If driving is required, 21 with an insurable driving record.
- Must obtain MAC (Medication Assistant Certified) — training provided on-site
- Knowledge of computer software and programs, Word, Excel, Outlook and type 40 wpm.
- Employment requires a 5 day paid orientation held in Marion County, AL, Monday-Friday, 8:30a-4p.
Schedule: Monday-Friday 8 a.m.–5 p.m.
Full Time Benefits Include:
- Local Government Blue Cross Blue Shield of Alabama Health insurance
- Guardian Dental, Vision, and Term life insurance
- Northwest provides a Guardian term life policy at no cost to you.
- Retirement Systems of Alabama (ERS) Employees' Retirement System
- 12 Paid Holidays
- Bereavement Pay
- Earned Sick and Vacation Time
- And More Amazing Benefits!
Part Time Benefits Include:
- Retirement Systems of Alabama (ERS) Employees' Retirement System
NWAMHC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other prohibited characteristic as outlined by federal, state, or local laws.