What are the responsibilities and job description for the Website Accessibility Specialist @ TN position at North Star Group?
Job Summary for Web Accessibility Consultant (Part-Time Accessibility Website Specialist)
The Accessibility Website Specialist is a part-time contractor focused on ensuring accessibility, usability, and modernization of TN State HR websites, with an emphasis on ADA/WCAG compliance, content optimization, training, and cross-functional collaboration.
- Role: Contractor; part-time (approx. 25 hours/week), 9-month assignment
- Primary Purpose:
- Ensure ADA Level AA and WCAG accessibility compliance for internal and external HR websites.
- Modernize, refine, and maintain accessible, user-centered digital HR platforms.
- Improve website content quality, usability, and engagement for diverse users, including those with disabilities.
- Key Responsibilities:
- Conduct accessibility audits; remediate issues to meet ADA/WCAG standards.
- Review, edit, and optimize web content for clarity, usability, and accessibility.
- Support website redesign efforts, focusing on user-centered and inclusive design.
- Provide training and resources to HR staff and content contributors on accessibility.
- Establish ongoing accessibility review, governance, and content maintenance processes.
- Analyze user behavior and feedback to enhance user experience (UX).
- Create and refine accessible graphics and visual elements in line with branding standards.
- Collaboration:
- Work closely with HR teams, communications staff, and IT.
- Partner with stakeholders for content updates and modernization initiatives.
- Qualifications:
- Bachelor's degree in web design, digital media, IT, communications, or related field, or equivalent experience.
- 3 years of website management, digital accessibility, UX design, or content strategy experience.
- Experience with ADA/WCAG 2.0/2.1 Level AA standards, AEM, and accessibility testing tools.
- Strong knowledge of user-centered design and plain language principles.
- Preferred:
- Accessibility certifications (CPACC, WAS, etc.).
- Experience in government or large enterprise environments.
- Background supporting both intranet and public-facing websites.
- Key Competencies:
- Customer focus, effective communication, complexity management, results-driven, and instilling trust.
- Skills & Abilities:
- Accessibility auditing/remediation, content editing, UX evaluation, accessible graphic design, stakeholder training.
- Ability to identify and resolve digital accessibility barriers, translate technical standards, manage multiple priorities, collaborate across teams, and analyze data/user feedback.
- Tools Used:
- Accessibility testing tools (WAVE, Axe, Siteimprove), Adobe Experience Manager, web analytics (Google Analytics), design tools (Adobe Creative Suite, Figma), Microsoft Office/Teams/SharePoint.
- Work Environment:
- Primarily remote, flexible hours, occasional coordination meetings.
The Accessibility Website Specialist is a part-time contractor focused on ensuring accessibility, usability, and modernization of TN State HR websites, with an emphasis on ADA/WCAG compliance, content optimization, training, and cross-functional collaboration.