What are the responsibilities and job description for the Data Insights Engineer/ CO-Onsite role position at North Star Group?
Job Summary
Front-of-House (~70%)
Power BI is not a fit for this role.
Front-of-House (~70%)
- Develop interactive, stakeholder-facing dashboards primarily in Tableau (must have 2 3 years' experience, including LODs, parameters, and performance optimization)
- Present dashboards and findings to leadership and stakeholders
- Manage competing priorities and communicate trade-offs clearly
- Articulate project impact on broader organization and customer experience (immediate and long-term)
- Own project scoping and execution as a self-starter, surfacing blockers early
- Support ETL processes, including troubleshooting pipelines and building tables
- Validate data quality and reconcile data sources
- Write and review complex SQL queries, including window functions, CTEs, UNION ALL, and complex joins; able to understand legacy codebases
- Experience with big data environments (e.g., Spark, Hive, S3), handling large datasets (30M rows)
- Familiarity with digital analytics (customer journeys, funnels, containment, adoption metrics)
- Understanding of dimensional modeling concepts (e.g., tenure, segmentation, package type as reusable dimensions)
- Exposure to AI/ML tools (e.g., Quiero), statistics, or data science
- Experience with IVR, chat, or bot data
- Knowledge of UX principles
- Experience working in Jira and Agile workflows
Power BI is not a fit for this role.