Dining & Service Manager

North Oaks Golf Club is looking for a passionate and dynamic leader to join our Food & Beverage team. At North Oaks Golf Club, you will be supported by a team of other department leaders in growing and directing a successful front-of-house operation and team. In this position you will be trained and developed to manage our food & beverage operation while becoming more familiar with our membership.

This opportunity serves as an incredible career advancement opportunity within a very well-regarded and prestigious private country club in a beautiful community just outside the Twin Cities. The ideal candidate will have a minimum of five years of related hospitality experience with at least two of those in a managerial role. Having a substantial private club experience is highly desired as is possessing demonstrated leadership skills. Successful candidates will have experience and proven ability to effectively lead, communicate, and execute at the highest level. This candidate will also have a critical eye for detail and an engaging, friendly, and energetic personal style and level of congeniality that allows him/her to be well received and accessible by the membership and the team.

At North Oaks Golf Club, we pride ourselves on offering a competitive compensation package. Salary based upon experience.

Benefits

• Health, dental and vision insurance
• Life insurance 1x salary
• LTD, AD&D
• Health Savings Account, $800 contribution from the Club
• 401K with Club matching up to 4%
• Profit sharing potential
• 3 weeks vacation time
• 48 hours sick pay annually, up to 80 hours max in subsequent years
• $500 annual clothing allowance
• Association dues paid and educational conference allowance
• Golf on select Mondays
• Employee meals provided twice daily
• Annual bonus potential

NOGC’s mission is to foster lifelong friendships and a sense of community by serving the needs and desires of our membership through golf, dining, and social activities in a family-focused atmosphere. Our club is growing and as a dining & service manager, you’ll get to work with a team that delivers exceptional experiences every day. You’ll also enhance the days of our members who consider NOGC their home away from home. We’re only as good as our people, so if you have a knack of brightening people’s day; you belong here.

Our Core Values- Leadership Attributes

• Family & Friendship – Creating camaraderie and memories amongst family and friends is at the heart of everything we do.
•Excellence – We strive to be the very best we can be in everything we do. We maintain the highest standard of quality.
• Engagement – We engage our members by offering a diverse array of golf and social experiences. We inform and involve our members on what is happening at their club.
• Integrity – We engender trust and respect, acting ethically and encouraging open and honest communication.
• Service– We go to extraordinary lengths to create memorable experiences for our members and their guests.
• Community– We commit ourselves to being good stewards of the community and environment while being inclusive and welcoming to all.
• Fiscal Responsibility– We meet the needs of our membership by providing good value in a fiscally responsible manner.

Availability
• Flexible availability depending upon the season and club functions

Leadership & Teamwork

• Commit daily to create a supportive environment that focuses on staff productivity, consistent high-quality service and other NOGC standards.
• Serve as manager-on-duty for member dining and banquet events.
• Ensure a high level of service to all guests in both banquets and member dining.
• Serve as a role model to demonstrate appropriate behaviors while creating a continuous teaching environment focused on timeliness, productivity, proper service, and other standards.
• Collaborate with the Assistant General Manager, other Dining & Service Managers, and lead waitstaff to develop, implement, enforce, and evaluate the service training program on a regular basis.
• Attend executive manager meetings

Day to day responsibilities

• Ensure that members are always receiving an exceptional dining experience.
• Support service team with set-up, execution, and breakdown of daily member experiences in member dining and banquet events.
• Monitoring the quality of service on the floor and assist where needed.
• Prepare shift closing reports
• Maintain a high level of visibility and accessibility to membership and guests during peak times and events.
• Plan, implement and maintain processes that will enhance the services, procedures, team dynamic and overall members satisfaction.
• Possess a positive attitude and can work with a variety of people and in cooperation with coworkers efficiently and effectively.
• Oversee the beverage program management along with other Dining & Service Managers as well as the lead bartenders.

Salary : $55,000 - $65,000