What are the responsibilities and job description for the Engagement Manager – Fraud Strategy position at NLB Services?
We are looking for 8 years experienced Debit Card Fraud Strategy professionals to support one of our leading financial clients.
The role involves end-to-end ownership of fraud monitoring, strategy development, performance management and loss optimization across debit card transactions, with a strong focus on real-time decisioning and post-authorization fraud controls.
Required Domain Experience:
- 8 years of hands-on experience in Debit Card Fraud Strategy or Fraud Analytics
- Strong understanding of US retail banking fraud landscape
- Experience with authorization and post-authorization fraud strategies
Fraud Strategy & Risk Management:
- Design, optimize, and monitor debit card fraud strategies across:
- Card-present (CP) and card-not-present (CNP) transactions
- ATM fraud, POS fraud, e-commerce fraud, and account takeover-linked debit activity
- Develop and fine-tune rules-based and score-based strategies to balance fraud losses, false positives, and customer experience
- Drive fraud loss reduction initiatives while maintaining approval and customer satisfaction KPIs
- Perform root-cause analysis on fraud spikes, emerging attack patterns, and vendor performance issues
- Identify emerging fraud trends such as BIN attacks, merchant breaches, synthetic identity-linked debit misuse, etc.
Technical & Analytical Skills:
- Strong proficiency in MS Excel
- Strong proficiency in SQL for large-scale data extraction
- Hands-on experience with Python for analytics
Salary : $150,000 - $180,000