What are the responsibilities and job description for the Director of Enterprise Infrastructure position at NinjaOne?
Description
Director of Enterprise Infrastructure
About The Role
As the Director of Enterprise Infrastructure at NinjaOne, you will lead the strategy, execution, and operation of our global technology infrastructure. Our global technology infrastructure team includes systems administration, network administration, virtualization, and data center operations. You will drive modernization, ensure reliability and security, and scale our hybrid infrastructure. This is a high-impact leadership role that combines strategic vision with hands-on technical depth. You will guide and grow a world-class team that delivers resilient, secure, and efficient infrastructure across our global environment.
Location – Hybrid, Austin, TX. Your work will require time in our Austin office, our offsite datacenter, and some days remotely (from your home).
What You’ll Be Doing
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid
Director of Enterprise Infrastructure
About The Role
As the Director of Enterprise Infrastructure at NinjaOne, you will lead the strategy, execution, and operation of our global technology infrastructure. Our global technology infrastructure team includes systems administration, network administration, virtualization, and data center operations. You will drive modernization, ensure reliability and security, and scale our hybrid infrastructure. This is a high-impact leadership role that combines strategic vision with hands-on technical depth. You will guide and grow a world-class team that delivers resilient, secure, and efficient infrastructure across our global environment.
Location – Hybrid, Austin, TX. Your work will require time in our Austin office, our offsite datacenter, and some days remotely (from your home).
What You’ll Be Doing
- Lead and manage the Enterprise Infrastructure organization across systems, networking, virtualization, and datacenter operations.
- Develop and execute a global infrastructure roadmap aligned with NinjaOne’s business goals.
- Ensure the performance, security, and reliability of NinjaOne’s hybrid infrastructure (on-premises and cloud).
- Drive modernization initiatives including virtualization, automation, and cloud enablement.
- Oversee datacenter operations, capacity planning, hardware lifecycle management, and disaster recovery.
- Manage vendor and service provider relationships, including contract negotiations and renewals.
- Collaborate with Security, Business Applications, and Procurement to ensure cohesive technology delivery.
- Define and maintain operational best practices, documentation, and change control standards.
- Build and mentor a high-performing team with a focus on collaboration, accountability, and continuous learning.
- Other duties as needed.
- Bachelor’s degree in computer science, Engineering, Information Technology, or related technical field
- 10 years of progressive experience in IT infrastructure, including at least 5 years in a leadership role.
- Expertise in networking, systems administration, virtualization, and datacenter management.
- Strong understanding of hybrid infrastructure, with experience in Azure, AWS, or other cloud platforms.
- Proven ability to design, deploy, and operate secure, scalable enterprise infrastructure.
- Excellent leadership, communication, and cross-functional collaboration skills.
- Certifications such as CCNP, VCP, MCSE, or CISSP are a plus.
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid