What are the responsibilities and job description for the Datacenter Technician position at NextGen | GTA: A Kelly Telecom Company?
We are seeking a hands-on Data Center Optical Engineer to support hyperscale data center operations, including optical transport, remote hands, break-fix, and hardware support.
US Citizen required, No Visa candidates.
Responsibilities
- Perform break-fix support (including nights/weekends as needed).
- Provide remote hands services following MOPs and engineering documentation.
- Rack, stack, cable, and decommission data center equipment.
- Install, route, label, and terminate copper and fiber cabling (CAT5/6, SM/MM fiber).
- Test and turn up 10G–100G circuits using OTDR, power meters, BERT, RFC2544, Y.1564, iPerf.
- Troubleshoot optical, IP transport, and hardware issues.
- Replace routers, switches, servers, and transport equipment.
- Work with AC/DC power, redundant feeds, and ATS.
- Perform site audits, documentation, and oversee 3rd-party on-site work.
Qualifications
- 3–5 years of data center or network operations experience.
- Customer-facing experience required; team lead experience preferred.
- Strong knowledge of optical, IP transport, and data center environments.
- Able to work independently in fast-paced environments.
- OSHA 10/30, CPR/First Aid (or ability to obtain).
- US Citizenship required.
Physical Requirements
- Lift up to 50 lbs; work in overhead racks, confined spaces, and varied environments.
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!