What are the responsibilities and job description for the Accounts Receivable Clerk position at NEXT Industries?
Position Summary
We are seeking a detail-oriented and dependable Accounts Receivable Clerk to join our accounting team at NEXT Industries, a growing industrial supply distributor based in Troy, Michigan. The Accounts Receivable Clerk is responsible for maintaining accurate customer accounts, processing incoming payments, resolving billing discrepancies, and supporting the company's cash flow through timely collections. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced distribution environment.
Key Responsibilities
- Manage a portfolio of 150 customer accounts, including high-volume and complex accounts, ensuring timely and accurate account maintenance.
- Monitor customer accounts to ensure invoices are received, processed, and paid according to established payment terms.
- Coordinate and lead monthly Accounts Receivable review meetings to discuss account status, aging, and collection strategies.
- Follow up on action items identified during account reviews, including collection activities and issue resolution.
- Verify signed packing slips and other supporting documentation to ensure accurate invoicing.
- Prepare and distribute daily invoice batches to customers.
- Review, compile, and distribute weekly summary invoices in accordance with customer requirements.
- Submit invoices through customer electronic invoicing portals, ensuring compliance with customer-specific submission guidelines.
- Generate and process service invoices within Prophet 21 (P21).
- Provide customers with account statements and supporting documentation as requested, including signed packing slips, credit references, W-9 forms, and banking information.
- Collaborate with customers, branch personnel, Sales, Customer Service, Operations, and other internal departments to investigate and resolve billing discrepancies and account issues.
- Process and apply daily ACH, wire, check, and other customer payments accurately and promptly.
- Research unapplied cash, payment discrepancies, and remittance issues to ensure timely and accurate cash application.
- Maintain accurate customer account records and document collection activities and communications.
- Support month-end closing activities and other accounting functions as assigned.
- Assist with special projects, process improvements, and additional duties as needed.
Required Qualifications
- High school diploma or equivalent.
- 2 years of accounts receivable, accounting, or bookkeeping experience.
- Proficiency with Microsoft Excel and Microsoft Office.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Strong customer service and problem-solving skills.
Preferred Qualifications
- Associate degree in Accounting, Finance, or Business.
- Experience in wholesale distribution, industrial supply, manufacturing, or similar industries.
- Experience using ERP/accounting software such as Epicor, Prophet 21, NetSuite, Microsoft Dynamics, SAP, or similar systems.
- Understanding of credit and collections best practices.
Knowledge, Skills & Abilities
- Strong numerical accuracy and analytical skills.
- Ability to communicate professionally with customers and internal teams.
- Ability to work independently while contributing to a collaborative accounting team.
- Strong time management and organizational abilities.
- Proficiency in data entry with a high degree of accuracy.
- Ability to maintain confidentiality and exercise sound judgment.
About Us:
NEXT Industries is an innovative, dependable, and passionate industrial supplier; headquartered in Troy, Michigan, and proud to serve the great manufacturers of the Midwest. Our customers include leaders in the automotive, aerospace, and medical industries. We provide our customers with CNC machines, cutting tools, service, metalworking, and MRO solutions.