Office Administrator

Nexgen Cabinets stands as a testament to the enduring art of cabinetmaking in the heart of North Carolina. Our company is dedicated to crafting quality kitchen cabinets that keep every project on target. Backed by years of hands-on industry experience, our team is committed to bringing insight, reliability, and care to every project we support. NexGen is driven by a passion for creating affordable cabinetry that exceeds expectations, the NexGeneration of kitchen cabinetry.

We are seeking a detail-oriented and motivated Office Administrator to support our fast growing business. This position will oversee daily office operations and ensure smooth coordination across departments, involving customer communication, order management, and financial support.

Key Responsibilities

• Handle daily office operations including supplies, equipment, vendor coordination, and facility maintenance.
• Communicate with customers regarding orders, delivery schedules, and after-sales support.
• Manage order entry, updates, and follow-up through internal systems (NetSuite ERP).
• Handle customer inquiries, complaints, and coordinate with warehouse and sales teams for resolution.
• Prepare and send quotations, invoices, and other business documents when required.

Operations & Coordination

• Coordinate between warehouse, sales, and headquarters teams to ensure accurate and timely execution of tasks.
• Track incoming and outgoing shipments, assist with logistics documentation and scheduling.
• Monitor inventory adjustments and ensure data accuracy in NetSuite or Excel trackers.
• Provide basic accounting and administrative support, such as expense reports and purchase requests.
• Maintain company files, records, and correspondence in both digital and paper formats.
• Support payroll data collection and communicate with the accounting team as needed.
• Enter sales and expense data into NetSuite and organize supporting documentation
• Support the finance team with invoicing, reconciliation, and payment follow-ups in NetSuite
• Prepare and organize financial and operational documents in NetSuite (invoices, receipts, shipping records, etc.)

Qualifications

• At least 1 year of experience in office administration/customer service/operation support is preferred
• Experience with ERP systems (NetSuite, QuickBooks, SAP) is a plus
• Excellent English communication skills
• Basic understanding of accounting or financial concepts preferred
• Proficient in Microsoft Office (Excel, Word, Outlook)
• On-stie work in Wallace, North Carolina

Job Type: Full-time

Pay: $41,000.00 - $58,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $41,000 - $58,000