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Employment Counselor, Hicksville (NY HELPS)

New York State Department of Labor
Hicksville, NY Full Time
POSTED ON 3/17/2026 CLOSED ON 4/17/2026

What are the responsibilities and job description for the Employment Counselor, Hicksville (NY HELPS) position at New York State Department of Labor?

Description

Duties Description

As an Employment Counselor, you would provide complete employment counseling services to applicants in need of special assistance in determining and realizing their occupational potentials. Employment Counselors provide vocational counseling and career development information to individuals looking for employment. They use interview techniques and testing devices to assess the individual’s vocational needs and capabilities as well as help them understand and resolve their problems to obtaining employment. Employment Counselors assist in developing an employment plan, maintain a record of interviews and provide follow-up assistance as necessary.

Qualifications

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications

  • A master's degree in career counseling, clinical psychology, community counseling, counseling, mental health counseling, psychology, rehabilitation counseling, school counseling, or social work;

or

  • a master's degree in career development, counseling education, educational leadership, health education, higher education, human development, or psychology education and one year of full-time qualifying employment counseling experience as described below;

or

  • a bachelor's degree in career counseling, career development, clinical psychology, community counseling, counseling, counseling education, educational leadership, health education, higher education, human development, mental health counseling, psychology, psychology education, rehabilitation counseling, school counseling, or social work and two years of full-time qualifying employment counseling experience as described below.

Qualifying experience: Employment counseling experience is defined as establishing a one-to- one employment counseling relationship, including gathering customer information and relating it to the labor market; selecting, utilizing, and analyzing results of career assessments; and developing and implementing employment plans.

Your degree must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States (U.S.) Department of Education/Secretary of Education. If awarded by an institution outside of the U.S. and its territories, you must provide independent verification of equivalency. A list of companies that provide these services (fees must be paid to the company you choose) can be found at: http://www.cs.ny.gov/jobseeker/degrees.cfm. You will be required to provide this information to the hiring agency at the time of interview.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.

Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your application; your application should describe in detail the kind of service and information you provide to the general public. Omissions or vagueness may not be interpreted in your favor. Additionally, in accordance with Civil Service Law, provisional service immediately prior to a permanent appointment to this title is now credited towards the completion of probation upon permanent appointment.

As this position requires travel, the appointee must have a valid license to operate a motor vehicle in New York State and have a motor vehicle or otherwise demonstrate their capacity to meet the transportation needs of the position.

Competitive Minimum Qualifications

55 B/C Qualifications:

This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.

Reassignment Qualifications

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Employment Counselor; if you have less than one year, you must be reachable on the current Employment Counselor eligible list for this location, if one exists.

70.1 Transfer Qualifications

One year of permanent or contingent-permanent as an Employment Counselor (Spanish Language) or higher determined to be similar by Civil Service.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit

Preferred Qualifications

Ability to initiate and maintain relationships across a diverse set of stakeholders. (This language must be on all postings; other preferred qualifications may be added as needed)

Additional Comments

Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out-stationed assignments.

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

Additional location pay is available for the following counties: Bronx, Kings, Nassau, NYC-Manhattan, Queens, Richmond, Rockland, Suffolk, and Westchester, Dutchess, Orange, and Putnam.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting is available and can be discussed during the interview.

Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.

Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.

We Offer a Comprehensive Benefits Package, Including

  • 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
  • Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
  • Choice of several affordable and competitive health insurance plans
  • Dental and vision insurance plans at no additional cost
  • Membership in the NYS Employee’s Retirement System
  • NYS Deferred Compensation Investment Plan
  • Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
  • Eligibility to apply for tuition reimbursement for qualifying employees and courses
  • Paid Parental Leave

Our mission is to provide outstanding services to our customers - the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Salary : $66,951 - $85,138

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