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Lead Residential Monitor - DOC

New Opportunities, Inc.
Waterbury, CT Full Time
POSTED ON 8/21/2026
AVAILABLE BEFORE 9/19/2026
Description

Full-time, Union position

$19.00 per hour; 40 per week

Monday thru Friday 4pm to 12am

Basic Function

Provides supervision of residential clients and for daily oversight of other Monitors. Inspection and monitoring of physical plant/ facilities.

Responsibilities

  • Account for all residents at all times through sign out sheets, direct observations/continuous direct supervision of activities within the building and grounds and during any off-grounds activity.
  • Supervise and maintain a safe, secure and orderly environment at all times.
  • Inspect the facility and checks equipment and supplies on a monthly basis and immediately report any corrective action needed.
  • Serve on the Safety Committee.
  • Train and schedule monitors as assigned by the supervisor and monitor their training development.
  • Treat all residents with respect and common courtesy while maintaining appropriate expectations regarding conduct
  • Account for the use of all supplies, food, equipment, etc.
  • Collect urine samples as indicated .
  • Make all log notations and prepare all reports as necessary.
  • Supervise meals, recreation, smoke breaks and all movements in and out of the facility.
  • Supervise sanitation activities and perform inspections.
  • Enforce all program rules in a consistent manner.
  • Inspect all parcels for contraband and search individuals as needed.
  • Transport residents as required.
  • Supervise clients performing community service.
  • Conduct weekly Fire/Safety inspections.
  • Provide input to Residential Manager regarding Monitor evaluations.
  • Assist Residential Manager with Monitor scheduling/coverage.
  • Provide On Call duties as assigned.
  • Other related duties as assigned.

Requirements

Education:

H.S. diploma required, some college preferred or similar combination of education and work experience.

Experience

Minimum two years experience in social service/helping profession or security work along with experience scheduling and providing oversight to others preferred.

Job Skills

Reading/ effective written communication

Ability to respond calmly and appropriately in response to angry or aggressive behavior from the residents

Good communication skills needed

Ability to work with diverse populations

Licenses /Certifications

Current CT Drivers License

Benefits Include

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) with matching contributions
  • Vacation Time
  • Personal Time
  • Sick Time
  • Holiday Pay

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.

New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 22 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.

Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.

In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.

In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.

While the range of programs is broad, they fall into one or more of the following categories:

  • Energy Assistance
  • Fatherhood Initiative
  • Child Welfare and Family Development Services
  • Early Childhood Education Programs
  • Elderly Services
  • Homeless Shelter and Transitional Housing
  • Ex-Offender Programs and Re-entry Services

EOE/AA/Veteran/Disability

Salary : $19

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