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Residential Monitor

Community Mental Health Affiliates, Inc. (CMHA)
New Britain, CT Full Time
POSTED ON 8/13/2026
AVAILABLE BEFORE 9/11/2026
Summary

Provides support to the program team by assisting clients with achieving daily living skills and routine

activities/chores. Provides staff coverage to the program as identified by program schedule. Assists clients

with maintaining all outside appointments and activities by providing transportation and reporting back to

program staff clients’ accomplishments and information related to client care.

Essential Responsibilities And Target Outcomes

  • Provides direct assistance to program clients in the accomplishment of activities of daily living, routine

program chores, and personal treatment goals

  • Demonstrates and coaches the development of skills identified as goals in the treatment plan.
  • Provides transportations for clients to maintain medical or other appointments outside the program.
  • Responds appropriately and in compliance with agency Policies and Procedures to emergent

incidents/accidents that develop with clients and/or in the environment of care by contacting and

reporting to 911 and chain of command.

  • Supervises self-administration of medication with clients as scheduled, following protocols as trained.
  • Completes all shift notes and required documentation that relate to client care, and communicates to

incoming shift staff all relevant activity.

  • Maintains safety, security and satisfaction of clients by monitoring environment of care and ensuring

physical environment is in compliance with regulations, and by making and documenting routine hourly

checks of clients.

  • Performs other related duties as assigned.

Principal Customers

  • DMHAS Target Population of adult clients from CAC 19, Region IV who are severely and persistently

mentally ill and/or co-occurring disordered residing in the program and their families.

Critical Work Relationships

  • All CMHA programming
  • All clinical and medical staff of DMHAS referring facilities/agencies. Regulatory/Accreditation

personnel. All providers of ancillary services to Residential clients.

Qualifications

Minimum Requirements:

Education

High School Diploma or GED

Credentials AndLicenses

Must have valid driver’s license

Will become certified in MANDT, First Aid, and CPR.

Participate in trainings on an annual basis, as assigned.

Experience

  • Successful experience working in Case Management or related field with a solid

understanding of Mental Health conditions, preferably a minimum of one year.

  • Beginner to intermediate experience with Microsoft Office products

including Word and Outlook.

  • Experience in or willingness to learn how to use an Electronic Medical

Record (EMR) system.

Competencies: Behavioral Skill Sets

  • Good interpersonal skills that evidence sensitivity and respect for mental

health diversity.

  • Effective written and verbal communication skills that ensure continuity of

care across shifts.

  • Sound judgment as it relates to identifying appropriate response to client

needs/requests.

  • Professional demeanor/personal boundary at all times as well as flexibility

to respond to program needs.

  • Ability to multi-task effectively while setting priorities appropriately.
  • Knowledge of age specific milestones for the broad range of adult clients.
  • Ability to ensure the security and confidentiality of client information and

records in a manner consistent with professional and agency codes of ethics.

  • Awareness/sensitivity to all types of issues related to client diversity.

Salary.com Estimation for Residential Monitor in New Britain, CT
$84,318 to $103,169
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