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Residential Monitor - DOC

New Opportunities, Inc.
Waterbury, CT Full Time
POSTED ON 5/31/2026 CLOSED ON 9/13/2026

What are the responsibilities and job description for the Residential Monitor - DOC position at New Opportunities, Inc.?

Description

Full-Time, Union, Non-Exempt Position

$17.18 per hour, 40 hours per week

Monday through Friday, 4:00pm-12:00am


BASIC FUNCTION OF RESIDENTIAL MONITOR:   

Provide overall supervision of residential clients and residential building.


RESPONSIBILITIES OF RESIDENTIAL MONITOR: 

  • Maintain a safe, secure and orderly environment. 
  • Treat all residents with respect and common courtesy while maintaining appropriate expectations regarding conduct.
  • Account for all residents at all times through sign out sheets, direct observations/continuous direct supervision of activities within the building and grounds and during any off-grounds activity.
  • Account for the use of all supplies, food, equipment, etc.
  • Take urine samples as indicated.
  • Make all log notations and prepare all reports as necessary.
  • Supervising recreation period. 
  • Supervise sanitation activities and perform inspections.
  • Supervise all movement in and out of the facility.
  • Enforce all program rules in a consistent manner.
  • Inspect all parcels for contraband and search individuals as needed.
  • Transport residents as required (some positions may require attaining public service license).
  • Supervise clients performing community service.
  • Responsible for issuing Incident Reports and or Misconduct reports when needed.
  • Monitor will be responsible for informing clients to complete their daily chores.
  • Monitors may be required to a mandation of a partial or full shift in addition to their regular hours to ensure for full coverage of the facility at all times. 

Requirements

REQUIREMENTS OF RESIDENTIAL MONITOR: 


Education: 

High School Diploma 


Experience: 

Minimum two years' experience in social service/helping profession or security work.


Job Skills: 

  • Reading/effective written communication. 
  • Ability to respond calmly and appropriately in response to angry or aggressive behavior from the residents.
  • Good communication skills needed.
  • Ability to work with diverse populations.

Licenses/Certifications: 

CT Drivers License and Public Service License preferred.


  

Benefits Include:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) with matching contributions
  • Vacation Time
  • Personal Time
  • Sick Time
  • Holiday Pay

New Opportunities' mission is to improve the quality of life for economically disadvantaged individuals by providing the necessary resources to increase their standard of living, foster self-improvement, and maximize self-empowerment.


New Opportunities Inc. is the community action agency that serves Waterbury, Meriden, Torrington and 27 surrounding Connecticut towns. We offer a variety of social service programs designed to eliminate poverty and assist people in need.


Headquartered in Waterbury and the cities fourth largest employer, New Opportunities has additional offices in Meriden, Torrington, Danbury and Thomaston for the convenience of those they serve. Annually, more than 61,000 individuals benefit from programs offered at this agency, guided by the New Opportunities staff who helped them find the way to meet their needs.


In accordance with the mission of New Opportunities, the Agency aims to increase the self-sufficiency of its customers and support their move out of poverty toward a more middle-class lifestyle.


In 1964, the Agency incorporated as a private non-profit corporation in the State of Connecticut and is a tax-exempt 501 (c) (3) organization. With an annual budget for 2014 in excess of $41 million dollars, New Opportunities administers more than 50 social service programs targeted to the low-income, elderly and disabled communities.


While the range of programs is broad, they fall into one or more of the following categories:

  • Energy Assistance and Weatherization
  • AIDS / HIV Prevention
  • Fatherhood Initiative
  • Employment Education and Training
  • Child Welfare and Family Development Services
  • Early Childhood Education Programs
  • Elderly Services
  • Homeless Shelter and Transitional Housing
  • Ex-Offender Programs and Re-entry Services

Salary : $17

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