What are the responsibilities and job description for the Senior Operations Manager position at Nelson Connects?
Senior Operations Manager
Port Orchard, WA
Salary: $135 - 175k with profit sharing, 401k match and benefits
Travel up to 30-40% between Washington, Southern California and Juarez, Mexico
We are seeking a Senior Operations Manager to oversee multi-site manufacturing operations across the Western U.S. and Mexico. The company designs and manufactures custom commercial outdoor products used in hospitality, multifamily, architectural, and large-scale commercial environments. This is a high-impact leadership role responsible for driving operational performance, improving manufacturing processes, supporting Plant Managers, and helping scale operations across multiple facilities. Bilingual in Spanish is a must.
This opportunity is ideal for someone who enjoys improving operations, leading teams, building processes, and driving efficiency in a fast-paced manufacturing environment.
What You’ll Be Doing
- Oversee day-to-day operations across multiple manufacturing sites
- Lead and support Plant Managers and site leadership teams
- Improve production flow, efficiency, and operational performance
- Help standardize processes and procedures across facilities
- Drive Lean manufacturing and continuous improvement initiatives
- Manage operational budgets, KPIs, and cost-control efforts
- Partner with quality, safety, engineering, and production teams
- Support capacity planning and operational growth initiatives
- Ensure facilities operate safely and efficiently
- Review operational metrics and reporting to improve performance
What We’re Looking For
- 7–10 years of manufacturing operations leadership experience
- Strong multi-site manufacturing leadership background
- Lean manufacturing and continuous improvement experience
- NetSuite ERP experience is a major plus
- Must be bilingual in Spanish
- Strong leadership, communication, and problem-solving skills
- Experience managing Plant Managers and production teams
- Comfortable in a fast-paced, evolving manufacturing environment
Preferred Industry Backgrounds
We’re especially interested in candidates from:
- Furniture manufacturing
- Commercial furnishings
- Outdoor furnishings
- Fiberglass manufacturing
- Wood products manufacturing
- Concrete or precast products
- Metal fabrication or metal furnishings
- Architectural or construction products
- Custom/project-based manufacturing environments
Salary : $135,000 - $175,000