Demo

Eligibility Support Specialist

ND Health and Human Services
Fargo, ND Full Time
POSTED ON 4/28/2026
AVAILABLE BEFORE 5/27/2026
Cass Human Service Zone is seeking an Eligibility Support Specialist in Fargo, North Dakota

Cass Human Service Zone is seeking an Eligibility Support Specialist to assist the Economic Assistance team through administrative, programmatic, and client support. This position works with programs including Health Care Coverage, Supplemental Nutrition Assistance Program, Low-Income Home Energy Assistance, Child Care Assistance, Temporary Assistance for Needy Families, and General Assistance.

Program training is provided for this position.

Eligibility Support Specialist Example Of Duties

  • Provide support in a high-volume front-desk lobby environment by assisting clients and Team Members with inquiries and directing them to resources.
  • Prepare documents for processing, application registration, and screening for expedite.
  • Review, input, and retrieve data from various databases and computer systems.
  • Maintain working knowledge of laws, rules, policies, procedures, and other regulations.

To succeed in this position, you will have strong administrative, communication, and customer service skills and be comfortable working with diverse populations. You should be highly organized, detail-oriented, and able to manage time and priorities effectively while maintaining empathy and professionalism. This role is ideal for someone who is passionate about helping others and making a difference in the community.

Eligibility Support Specialist

Requires a high school diploma or general educational development diploma, plus one of the following,

  • Completion of the Eligibility Worker one-year certificate program.
  • Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program.
  • Three years of work experience involving processing claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields.
  • Three years of any combination of education, training and experience which demonstrates equivalent knowledge, skills, and abilities.

Working For Cass Human Service Zone

Cass Human Service Zone partners with the Department of Health and Human Services and Cass County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by Cass County as a Cass County employee.

Cass Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package.

Employees enjoy ten paid holidays, as well as earning both annual leave and sick leave days.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST).

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Blair by email: HodgeB@casscountynd.gov or phone: (701) 239-6726.

Employing Unit: ND HHS - Cass Human Service Zone

TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.

Salary.com Estimation for Eligibility Support Specialist in Fargo, ND
$43,167 to $54,356
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Eligibility Support Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Account Reconciliation Skill

    • Income Estimation: $40,700 - $60,531
    • Income Estimation: $42,636 - $53,235
  • Accounts Payable Skill

    • Income Estimation: $42,636 - $53,235
    • Income Estimation: $43,358 - $53,041
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at ND Health and Human Services

  • ND Health and Human Services Fargo, ND
  • Southeast Human Service Center is seeking a Certified Nursing Assistant in the Fargo, ND area. As a Certified Nursing Assistant Within The Psychiatric Unit... more
  • 4 Days Ago

  • ND Health and Human Services Dickinson, ND
  • Badlands Behavioral Health Clinic is seeking a Physician Assistants and/or Advanced Practice Registered Nurses in the Dickinson. ND area. Sign on Bonus up ... more
  • 9 Days Ago

  • ND Health and Human Services Dickinson, ND
  • Badlands Behavioral Health Clinic is seeking a Physician Assistants and/or Advanced Practice Registered Nurses in the Dickinson. ND area. Sign on Bonus up ... more
  • 9 Days Ago

  • ND Health and Human Services Fargo, ND
  • Southeast Human Service Center - Fargo, ND - APA Internship Applicants to the Internship Program at Southeast Human Service Center must be students in good... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Eligibility Support Specialist jobs in the Fargo, ND area that may be a better fit.

  • AMERICAN FEDERAL BANK Fargo, ND
  • Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time o... more
  • 2 Months Ago

  • Health and Human Services Forman, ND
  • RSR is seeking an Eligibility Worker for the Economic Assistance Department located in either Forman, North Dakota, or Lisbon, North Dakota office. RSR Hum... more
  • 1 Day Ago

AI Assistant is available now!

Feel free to start your new journey!