Housing Program Manager - HS002

Title: Housing Program Manager - QMHP

Location: River House - 211 SE Caruthers St. Portland, OR 97214

Schedule: This is a in-person position, Monday through Friday, 9:00am - 5:00pm

Wage Range: $82,848.00 - $93,184.00 Salary, Exempt  

If you are a motivated and dedicated Housing Program Manager looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA Northwest, you’ll find a supportive work environment where every team member is valued and respected. Whether you’re passionate about healthcare, behavioral health, education, or social services, there’s a place for you to make a meaningful difference.  

Company Mission:

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

About the Company:

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

Position Overview:

The Housing Program Manager (PM) oversees the implementation and day to day operations of supportive housing services designed for homeless American Indian/Alaska Native adults and families, many of whom have a disability and a history of chronic homelessness. The PM provides oversight of clinical supervisors, and supports them in supervising QMHP and QMHA staff providing housing outreach, placement and retention services in the community. The PM also provides support to the Housing Operations Supervisor as needed, in collaboration with the Housing Services Director. The PM is responsible for extensive collaboration with multiple NARA NW programs and partner agencies to ensure effective services and compliance with all grants and contracts. In addition, the PM is responsible for ensuring all housing services to NARA NW clients incorporate an Integrated Care approach that focuses on cultural, physical, and emotional well-being, and recovery from addictions in a holistic wellness program.

What you will do:

• Provide administrative and clinical supervision for Clinical Supervisors who in turn support Permanent Supportive Housing Specialists, Peer Support Specialists, Homeless Outreach Specialists, and other housing program staff
• Provide support to the Housing Operations Supervisor, in coordination with the Housing Services Director, including oversight of fund request processes
• Ensure Housing First, Trauma-Informed Care, and Assertive Engagement principles are utilized in the delivery of services
• Facilitate hiring, orientation, and training of new staff
• Facilitate regular housing team meetings to build teamwork, discuss current issues and concerns, and to further collaborate on established goals and deadlines
• Oversee the work flow of the program operations
• Ensure compliance with grant and contract requirements, including reports and documentation; ensure outcomes are obtained and fidelity to required models of care is maintained
• Oversee regular reviews of charts and data collection
• In collaboration with the Housing Operations Supervisor, ensure appropriate service data is maintained within multiple database systems, including Athena, HMIS, and RPMS
• Collaborate extensively with community partners, property managers and other NARA NW programs to ensure positive relationships and access to resources for NARA NW clients. This includes building and maintaining strong relationships with community partners and funders

We would like to hear from people that have:

• Masters degree in Social Work, Psychology or Counseling or other related field required.
• Certified as a Qualified Mental Health Professional (QMHP) through MHACBO.
• Minimum five years’ professional experience serving individuals/families experiencing chronic homelessness or experiencing severe and persistent mental illness.
• Experience with implementing programs providing homeless outreach, housing placement, housing retention, permanent supportive housing, and/or short-term rental assistance to individuals and families experiencing homelessness.
• Two years’ experience providing clinical supervision
• Professional experience providing outreach, case management and/or supportive housing services
• Experience and familiarity with Homeless Services Department or other county housing services funded strongly preferred
• Strong risk assessment, management, and crisis intervention skills

What’s in it for you?

14 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples’ Day, Veterans Day, Thanksgiving, day after Thanksgiving, and December 25^th!

Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire. 

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 14 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account 
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go to Careers – NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that’s all!
3. Feel free to contact recruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process.

NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need.

NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.

Consistent with NARA NW’s sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a “Drug-Free/Alcohol-Free Workplace Certification Form” and NARA NW “Modeling Sobriety Policy Form” as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart

Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position’s activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.

Salary : $82,848 - $93,184