Senior Property Manager

Job Summary

My Vacation Haven is a premier vacation rental management company with a portfolio of properties along the 30A to Destin coastline. We are looking for an experienced Property Manager to join our team and take ownership of an assigned portfolio of vacation rental homes. This is a full time, salaried position reporting to the General Manager, responsible for building strong homeowner relationships and keeping every property in peak condition through proactive, preventative management.

This role requires 5-10 years of experience as a Property Manager in the short-term vacation rental industry, including managing a portfolio of at least 50 homes. Candidates who do not meet this requirement will not be considered, however we encourage enthusiastic individuals with a growth mindset to consider applying to our Junior Property Manager position.

This role is a great fit for a seasoned vacation rental professional who builds trust with homeowners, communicates proactively, and knows how to keep a large portfolio running smoothly during the busiest times of the year.

Schedule and Pay

This is a full time, salaried (exempt) position with pay starting at $50,000-60,000 per year, based on experience. Due to the nature of the vacation rental industry, flexible availability is required, including weekends, evenings, and holidays based on business needs.

What You’ll Do

• Develop and maintain strong relationships with homeowners across your assigned property portfolio
• Provide clear, professional, and proactive communication with homeowners
• Ensure the highest standard of care for managed properties by coordinating with housekeeping, maintenance, and front office teams
• Conduct regular property inspections to ensure quality and compliance with company standards
• Review guest feedback and survey results, addressing concerns with homeowners and internal teams as needed
• Partner with the revenue management and reservations teams to optimize rental income and occupancy
• Coordinate property enhancements, deliveries, and special projects within your portfolio
• Liaise with vendors and service providers as needed
• Review and verify billing for property improvements and owner maintenance statements for accuracy
• Oversee administrative and operational duties related to property management
• Follow all applicable federal laws and regulations, including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA)
• Assist with other duties as assigned to support the evolving needs of the business

What We’re Looking For

• 5-10 years of experience as a Property Manager in the short-term vacation rental industry (required)
• Proven experience managing a portfolio of at least 50 vacation rental homes (required)
• Strong customer service skills and a commitment to delivering an exceptional homeowner and guest experience
• Ability to multitask and prioritize effectively in a fast-paced environment
• Strong attention to detail with excellent problem-solving skills
• Organized and dependable, with strong time management skills
• Clear, professional written and verbal communication, with prompt responses to emails, calls, and texts
• Self-motivated and able to work independently
• Proficiency in Microsoft Office, including Excel, Word, and Outlook
• Familiarity with Track and Breezeway is a plus
• Valid driver’s license and a clean driving record
• Flexible availability, including weekends, evenings, and holidays

Transportation

This position requires a valid driver’s license, reliable personal transportation, and travel between vacation rental properties as needed for inspections, homeowner meetings, and vendor coordination. Vehicle reimbursement is provided in accordance with company policy.

Physical Requirements

This position combines office work with time in the field. It requires frequent standing, walking, bending, twisting, reaching, and climbing multiple flights of stairs, as well as extended computer use for reviewing data and preparing documentation. Team members must be able to lift or move up to 30 pounds and work in varying indoor and outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities of this role.

Benefits

Full time team members are eligible for benefits including medical and dental coverage, paid time off, a 401(k), and six paid holidays each year.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Vacation Rental Property Management: 5 years (Required)

Work Location: In person

Salary : $50,000 - $60,000