Property Manager

ABOUT BEYOND BLUE VACATIONS

Beyond Blue Vacations manages vacation homes across Florida’s Emerald Coast, including Destin, 30A, Sandestin, and Miramar Beach. Our work is guided by a simple principle: always do the right thing, for our homeowners, our guests, and one another.

THE ROLE

The Property Manager is the operational steward of a portfolio of vacation homes and the primary point of contact for their owners. The role blends relationship management, hands-on property care, and vendor oversight, with direct accountability for how each home is maintained, presented, and experienced by guests.

The ideal candidate is organized, resourceful, and composed under pressure, equally at ease advising a homeowner on a major repair, resolving a guest concern on site, and replacing an AC filter.

KEY RESPONSIBILITIES

Owner Relations

•    Serve as the primary point of contact for assigned homeowners, maintaining proactive, regular communication and responding promptly to their requests.

•    Strengthen owner retention through consistent service, transparent reporting, and sound recommendations.

•    Scope and competitively bid major projects to diagnose issues accurately and secure the most effective, cost-efficient solution.

•    Review owner statements and expenses for accuracy.

•    Lead new-owner onboarding, including the initial property walkthrough, readiness checklist, and rental signage.

•    Prepare homes ahead of owner stays and honor each owner’s documented preferences.

Guest Experience

•    Resolve guest needs as they arise, visiting on site when the situation warrants.

•    Review and respond to guest reviews promptly and professionally.

•    Audit listings across Escapia and partner channels such as Airbnb and Vrbo to ensure every detail is accurate and property features are accounted for.

•    Address noise, occupancy, and parking concerns in accordance with house rules and local ordinances.

•    Manage key and access control, along with HOA access logistics and advise guest services with property nuances such as guest registration, gate and parking passes, and amenity wristbands.

•    Document guest-caused damage with photographs, pursue claims through the booking channel or damage protection provider, and manage lost-and-found items.

Property Care & Quality Assurance

•    Develop and maintain thorough documentation of each home, its surrounding neighborhood, and its owner’s specific requirements.

•    Walk homes frequently to identify maintenance, housekeeping, and cosmetic issues before guests do.

•    Perform light maintenance if or when needed, including replacing AC filters and light bulbs, topping off pools, and clearing walkways.

•    Review Breezeway Housekeeping and Inspection reports, address issues and schedule repairs.

•    Conduct home inventories and replenish supplies as needed.

•    Design and implement systems that keep every home consistently guest-ready.

•    Provide immediate response to urgent issues such as water leaks and HVAC failures.

Preventive Maintenance & Vendor Management

•    Maintain a preventive maintenance calendar for each home, covering HVAC service, dryer vent cleaning, pest control, water heater flushes, hot tub care, and amenities such as golf carts, bikes, and beach equipment.

•    Hire, schedule, supervise, and train maintenance technicians and vendors, and know the dedicated providers for each home, such as its landscaper and pool technician.

•    Manage projects and repairs from start to finish, inspecting completed work before authorizing payment.

•    Adhere to established spending thresholds and obtain owner approval for work that exceeds them. •    Review BBV labor hours and materials billed to each home to confirm every charge is accurate and accounted for.

Storm Preparedness & Response  

•    Execute pre-storm and freeze protocols, including helping secure outdoor furniture.

•    Complete post-storm damage assessments with photo documentation to support insurance claims.

•    Keep owners informed before, during, and after severe weather events.

Compliance & Safety

•    Ensure each home observes its occupancy and parking limits.

•    Verify that smoke and carbon monoxide detectors, fire extinguishers, and pool barriers are present and functional.

•    Uphold BBV policies and standards in every home.

Team Collaboration

•    Partner closely with Housekeeping, communicating owner and guest needs and flagging vendor visits so homes can be touched up before arrival.

•    Ensure Housekeeping Handbooks are up to date and located in each property.    

•    Work with HOA and community association managers on projects affecting our properties.

•    Order supplies and support other departments as business needs arise.

QUALIFICATIONS

Required

•    2 years of experience in property management, hospitality, facilities maintenance, or a related field.

•    Self-motivated and self-directed, takes on problem solving without being asked.

•    Working knowledge of residential systems.

•    Clear, professional written and verbal communication with a service-minded approach.

•    Proficiency in Microsoft Word and Excel, and the aptitude to learn property management software and partner platforms. Training is provided.

•    Valid driver’s license, a reliable vehicle, and current auto insurance.

•    Reside within a reasonable distance of the service area to support daily or after-hours response.

•    Ability to pass a background check.

Preferred

•    Vacation rental management experience, ideally on the Emerald Coast.

•    Familiarity with Escapia or a comparable property management system.

•    Working knowledge of HOA operations and Florida vacation rental regulations.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

•    Frequent driving between properties throughout the service area.

•    A mix of office, field, and on-site guest-facing work.

•    Ability to lift 25 to 30 pounds.

SCHEDULE

•    This is a full-time position, catering to the tourist industry, must be able to work Saturdays.

•    This position requires schedule flexibility, being able to adapt based on guest and homeowner needs.

•    Participation in the after-hours on-call rotation.

COMPENSATION & BENEFITS

•    Pay: $50,000 - $54,000 annually.

•    Automobile allowance

•    Health and life insurance, paid time off, and other benefits.

HOW WE MEASURE SUCCESS

•    Guest review scores and responsiveness

•    Property owner satisfaction and retention

•    Work order resolution time

•    Inspection results and property condition

•    Accuracy of work orders and billed expenses

Beyond Blue Vacations is an equal opportunity employer