What are the responsibilities and job description for the Community Support Services Lead position at Muckleshoot Indian Tribe?
JOB SUMMARY
Under general supervision of the Community Services Program Supervisor, the Community Support Services Lead will assist with overseeing the Mail Room operations and Front Desk operation, as well as, act as the Community Services Program Supervisor in their absence.
MAJOR TASKS AND RESPONSIBILITIES
This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position.
EDUCATION - EXPERIENCE AND TRAINING FOR POSITION
Graduation from a high school or equivalent with course work in general office practices, and three (3) years of experience in an office, administrative, or related support position is required.
Mailroom experience preferred.
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION
Knowledge of:
- General office policies, principles and practices, rules, regulations, codes, laws, policies, procedures and ordinances regarding work assignment (this requirement may vary according to position assignment).
- Computer software applications relative to the position assignment.
- Basic accounting and mathematics.
- Conflict resolution techniques.
- Operation of standard office equipment that may include typewriter, personal computer, copier, fax machines and multi-line telephone.
- Program specific information, terminology and/or equipment.
- Principles and practices of supervision.
Skilled in:
- Keyboarding (speed required may vary according to position assignment).
- Analysis and problem solving.
- Verbal and written communication.
- Organization and time management.
- Customer service ¾ in person and via telephone (discretion, patience, etiquette, professionalism).
- Interpersonal and human relations.
- Training employees.
- Conducting research on a specific work assignment.
Ability to:
- Maintain confidentiality.
- Follow verbal and written instructions.
- Work independently.
- Prioritize workload and adapt to changes in workload demands.
- Follow through on work assignments.
PHYSICAL REQUIREMENTS
The working conditions described herein are representative of those that must be met by an employee to successfully perform the essential duties of this class.
The employee continuously uses vision. Frequently sits for long periods of time. Frequently talks and listens. Manual dexterity for computer work and routine paperwork. Occasionally walks and reaches with hands and arms. Occasionally lifts up to 50 lbs.
Salary : $54,563 - $81,848