Front Desk Supervisor/Housekeeping Supervisor

```Overview```
We are seeking a friendly and professional Supervisor to join our team. You will play a crucial role in providing exceptional customer service and ensuring a positive experience for guests during their stay. This position requires excellent communication skills, attention to detail, and the ability to handle guest inquiries and requests in a timely manner.

```Responsibilities```
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests, ensuring accuracy of information and providing necessary documentation
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized workspace
- Collaborate with other hotel departments to ensure guest satisfaction
- Handle cleaning tasks as assigned
- Adhere to health and safety guidelines to ensure a clean and hazard-free environment

```Qualifications```
- Previous experience in hospitality or related field is preferred
- Excellent interpersonal and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Proficient in using hotel management software systems
- Bilingual skills (English/Spanish) are a plus
- Knowledge of phone systems and phone etiquette
- Knowledge of proper cleaning techniques and use of cleaning equipment

Join our team today and be part of creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Great Falls, MT 59404 (Required)

Ability to Relocate:

• Great Falls, MT 59404: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $15