Nights and Weekends Front Desk Supervisor

PM / Weekend Front Desk Supervisor

Aisling Suites is looking for a professional, dependable, and motivated PM / Weekend Front Desk Supervisor to join our team.

This position is ideal for someone who enjoys hospitality, has strong leadership skills, and is comfortable overseeing both front desk operations and housekeeping to ensure our guests receive exceptional service.

Pay

$18.00–$24.00 per hour, depending on experience.

Schedule

• Evening (PM) shifts
• Weekends are required
• Additional shifts may be available based on business needs

Responsibilities:

Guest Relations & Reservations

Answer phone calls, guest messages, and inquiries promptly

Handle the end-to-end reservation and payment process

Coordinate and send pre-arrival check-in details

Manage check-in procedures and welcome arriving guests

Assist guests with questions, requests, and room towel exchanges

Property & Room Operations

Inspect housekeeping work to ensure rooms are fully ready for arrivals

Assist with laundry tasks (stripping rooms, occasional washing, and folding)

Perform regular door battery checks and replacements

Deliver packages and requested items directly to guest rooms

Security & Facilities Oversight

Conduct routine walkthroughs of hallways and parking lots

Oversee end-of-day building shutdown (securing office doors, storage closets, and premises)

Other Duties as assigned, including:

• Welcome guests and provide outstanding customer service
• Check guests in and out
• Resolve guest concerns in a professional manner
• Assign rooms based on occupancy and housekeeping status
• Supervise front desk operations during your shift
• Oversee housekeeping staff and assist with daily coordination
• Communicate with housekeeping and maintenance to ensure rooms are guest-ready
• Maintain a clean, organized, and professional front desk area

Qualifications

• Previous hotel front desk or hospitality experience preferred
• Supervisory or leadership experience is a plus
• Strong customer service and communication skills
• Excellent organizational and problem-solving abilities
• Ability to multitask in a fast-paced environment
• Dependable, punctual, and professional in appearance and attitude
• Basic computer skills
• Must be able to work evenings and weekends

Why Join Our Team?

At Aisling Suites, we pride ourselves on providing a clean, comfortable, and welcoming experience for every guest. We're looking for someone who takes ownership of their work, leads by example, and enjoys being part of a team.

If you're reliable, detail-oriented, and ready to take the next step in your hospitality career, we'd love to hear from you!

Pay: $18.00 - $24.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Professional development assistance

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Great Falls, MT 59401 (Required)

Work Location: In person

Salary : $18 - $24