What are the responsibilities and job description for the Front Desk Receptionist/Night Auditor position at Motel 6 / Studio 6?
Front Desk Clerk
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
- Manage online, phone and in-person room reservations
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Tending to guests' complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and equipment.
- Managing budgets, records, and contracts.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.
- able to work well on their own.
- Punctual and reliable
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Referral program
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $13