What are the responsibilities and job description for the Front Desk Agent position at Motel 6 / Studio 6?
Company Overview
Prosperity Hospitality Management is a dynamic hotel management company operating within the Sulphur,
Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our hotel. In this vital role, you will manage guest check-ins and check-outs, handle inquiries with professionalism, and ensure smooth front office operations. Your enthusiasm and organizational skills will help create a positive first impression for our guests and support the overall success of our team.
Responsibilities
- Greet guests warmly and assist with check-in/check-out procedures efficiently
- Manage multi-line phone systems to answer inquiries, take reservations, and provide information
- Handle guest requests, complaints, and support needs with a friendly, solution-oriented approach
- Maintain accurate records using computer skills, including data entry, filing, and proofreading
- Coordinate office management tasks such as calendar management, appointment scheduling, and document organization
- Support administrative functions like billing, bookkeeping, and supporting guest support services
- Utilize office software including Microsoft Office and Google Workspace to prepare reports and correspondence
Qualifications
- Proven experience in front desk operations or office management roles, preferably within hospitality or medical/dental reception settings
- Strong computer literacy with proficiency in Microsoft Office, Google Workspace, QuickBooks, and multi-line phone systems
- Excellent customer service skills with professional phone etiquette and bilingual abilities preferred
- Exceptional organizational skills with attention to detail in data entry, filing, proofreading, and time management
- Previous clerical or administrative experience is highly desirable
- Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment
- Personal assistant or medical receptionist experience is a plus but not required
Join us to be part of a vibrant team committed to delivering outstanding service while advancing your career in a supportive environment!
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12