What are the responsibilities and job description for the Mortgage Loan Officer Training Program position at MortgagePros?
About MortgagePros
MortgagePros is a rapidly growing mortgage company founded in 2019 and headquartered in Troy, Michigan. We specialize in helping homeowners refinance and secure loan solutions that align with their financial goals. Since launching, we’ve built a strong reputation on personalized service, fast turnaround times, and a high-volume, high-energy sales environment. Our team is made up of motivated, coachable professionals, and we provide paid training, licensing support, and ongoing development to help new Loan Officers launch successful careers. If you're looking to grow with a company that values hustle, growth, and teamwork — As a Top 10 UWM partner, we are proud to operate in a performance-driven, team-focused environment that develops tomorrow’s leaders through mentorship, hands-on training, and long-term career opportunities.
Position Overview
Join our top-tier training program and become the next generation of Loan Officers at MortgagePros! This entry-level role is ideal for professionals who are eager to launch or grow a career in mortgage sales. You will gain hands-on experience, study for your license, and learn how to connect with clients looking to refinance — all while being supported by a dedicated in-house training team. Successful trainees will transition into fully licensed Loan Officers with uncapped earning potential.
Key Responsibilities
- Build and maintain a pipeline of prospective clients through outbound and inbound lead follow-up
- Conduct needs-based consultations to understand borrower goals and recommend suitable mortgage solutions
- Clearly communicate loan product features, qualification guidelines, and next steps in the process
- Maintain strong product knowledge and stay informed on industry regulations and lending programs
- Provide consistent, timely communication to clients throughout the loan process
- Collaborate with internal teams—including processors, underwriters, and trainers—to ensure smooth loan closings
Qualifications
- No prior mortgage experience required — full training provided
- You must pass the SAFE MLO exam with a score of 75% or higher
- Strong interpersonal, verbal, and written communication skills
- Excellent customer service mindset and ability to build trust quickly
- Sales experience or interest in learning sales in a fast-paced, goal-oriented setting
- Coachable, motivated, and able to thrive in a high-energy environment
- Comfortable making outbound and inbound phone calls
- High level of professionalism and accountability
Compensation & Benefits
- Includes paid training, dedicated study time, and instructor-led support to help you pass the SAFE MLO exam
Additional Benefits:
- Health, dental, and vision insurance coverage
- 401(k) retirement plan with company match
- Paid Lifetime Fitness membership starting day one
- Ongoing professional development and clear career advancement pathways
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Salary : $85,000 - $155,000