What are the responsibilities and job description for the Cisco Voice Engineer position at Morris Technology Solutions?
Cisco Voice Engineer (CUCM)
Type: Contract-to-Hire
Candidate Location Requirement: Hybrid in Oklahoma City
About the Role:
Morris Technology Solutions (MTS) is seeking a highly skilled Cisco Voice Engineer with CUCM design and implementation expertise to support a healthcare infrastructure project. This is a high-impact, hybrid role focused on the design, maintenance, and architecture of Cisco-based voice systems, including Call Manager (CUCM) and associated telephony infrastructure.
Responsibilities:
- Lead the design, architecture, implementation, and ongoing support of Cisco Voice (CUCM) systems.
- Collaborate with network teams to ensure QoS and system interoperability within hospital systems.
- Conduct site surveys, assessments, and system upgrades where necessary.
- Document configurations and procedures to support long-term maintenance.
- Troubleshoot call routing, device registration, and dial plan issues.
- Support cutovers, escalations, and post-deployment testing.
- Coordinate closely with hospital IT teams and vendors to ensure compliance and uptime.
Requirements:
- 5 years of hands-on experience supporting Cisco voice environments.
- Proven experience in CUCM (Cisco Unified Communications Manager) design and deployment (Required).
- Strong understanding of dial plans, SIP trunking, gateways, QoS, and H.323/SIP protocols.
- Previous experience working in a hospital or healthcare IT environment is strongly preferred.
- Relevant Cisco certification required (e.g. CCNP Collaboration or equivalent).
- Excellent communication and troubleshooting skills.
- Ability to travel on-site (roughly 30%) as needed.
Additional Notes
- Candidates must be comfortable working in a healthcare setting.
- Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is required.
Salary : $65 - $75