What are the responsibilities and job description for the Customer Service Representative position at Moran Logistics?
Join the Moran Logistics Team!
Moran Logistics, a family-owned and operated 3 party logistics (3PL) company, is expanding and we want you to join our team. At Moran Logistics, we are committed to creating a safe, welcoming, and rewarding workplace for all employees.
We are currently seeking individuals to join our customer service department as full time Customer Service Representatives. As a member of the Customer Service team, you will perform duties such as responding to customer inquiries via email and phone call, use our online Warehouse Management System (WMS) to manage warehouse shipping and receiving functions and various miscellaneous tasks to ensure customer satisfaction.
Why work for Moran Logistics?
- Steady work year round
- Be treated as a vital piece to our operation, not just a number.
- Excellent benefits/ time off
- Grow with us - advancement opportunities are available
- First shift hours
Primary Duties and Responsibilities:
- Driver check in and out
- Prepare and process orders by fulfilling customer requests related to shipping and receiving services offered by Moran Logistics
- Effectively and efficiently operate the online Moran Logistics Warehouse Management System (WMS)
- Assist in hands-on warehouse projects – including inventory audits and cycle counts
- Organize work area for orderliness at all times
- Perform data entry tasks
- Communicate with customers on a regular basis to ensure quality service and customer satisfaction
- Work closely with the operations team, drivers and customers in a fast paced office
· Performs other work-related duties as assigned
Required:
- Must be organized and can multi-task in a fast-paced environment
- Focused on accuracy and efficiency
- Strong attention to detail is required
- Computer skills of at least basic Microsoft (outlook, excel, word) experience
Job Type: Full-time
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21