What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Moore Race Chassis?
Administrative Assistant
Moore Race Chassis – Moscow Mills, MO
Full-time | On-site | Monday–Friday, 7:00 AM–3:30 PM
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About Us
Moore Race Chassis is a small, family-owned and operated business specializing in custom roll cages and chassis work. We are an industry leader in precision components and are committed to providing safe, high-quality products for our customers. We are seeking a talented Administrative Assistant to support the daily operations of our growing business.
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Position Summary
The Administrative Assistant will play a key role in customer service, office coordination, order processing, and general administrative duties. The ideal candidate is organized, detail-oriented, and demonstrates strong critical thinking skills.
This is a permanent, on-site position. Remote or hybrid work is not available.
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Schedule
- Monday–Friday
- 7:00 AM to 3:30 PM
- Full-time
- No weekends or evenings
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Responsibilities
Customer Service
- Professionally handle incoming calls and provide information or route calls to the appropriate personnel.
- Assist customers with inquiries, orders, and general information.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintain a positive and helpful attitude during all customer interactions.
Order Processing & Shipping
- Assist the shipping team as needed to fulfill customer orders
- Process orders efficiently and accurately
- Coordinate with production to ensure timely fulfillment
- Manage shipping logistics and maintain shipment records
Note: Shipping is not a primary function, but cross-training is required for busy seasons.
Inventory & Product Support
- Perform scheduled inventory counts under the direction of the Inventory Manager
- Take product photos as needed
- Receive incoming packages
- Assist with assembling and packaging of products
Data Entry
- Enter monthly expenses and vendor invoices into QuickBooks
- Enter PO's into Quickbooks
CRM Management
- Maintain and update customer database
- Enter new leads and gather contact information
- Follow up on leads at the request of the admin team
Administrative Support
- Assist with daily office tasks and ongoing projects
- Create documents, checklists, and forms
- Update company manuals
- Assist with new employee onboarding and scheduling interviews
- Update project boards and assist with general office duties (laminating, filing, etc.)
Office Cleaning
- Help maintain a clean, organized workspace
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Qualifications
- Previous experience in office administration or a similar role
- Excellent communication and customer service skills
- Strong organizational skills with high attention to detail
- Ability to multitask and prioritize effectively
- Positive attitude and professional demeanor
- Experience with shipping/receiving is helpful but not required
- Experience with QuickBooks is helpful but not required
- Proficiency in Microsoft Office Suite required
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Benefits
- Competitive salary based on experience
- Health, vision, and dental insurance available after 90 days (full-time employees)
- Company-paid life insurance and short-term disability
- Paid major holidays
- PTO
- Collaborative and vibrant work environment in the automotive industry
- Tobacco- and e-cigarette-free facility (no smoking areas on-site)
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How to Apply
If you're passionate about contributing to a thriving custom chassis shop and possess the skills to excel in this role, we'd love to hear from you
Submit your resume and cover letter to:
We encourage all applicants to check out our website and social media:
Job Type: Full-time
Pay: $ $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you understand that this position is on-site only and our operating hours are Monday-Friday 7:00am to 3:30pm?
Ability to Commute:
- Moscow Mills, MO (Required)
Work Location: In person
Salary : $20