What are the responsibilities and job description for the IT Manager position at Moore Industries, LLC?
IT Manager
Location: Baton Rouge, Louisiana
Employment Type: Full Time
About Moore Industries:
Moore Industries has been a leading industrial general contractor for over 40 years with offices in Baton Rouge, LA, and Houston, TX. We're growing and looking for motivated professionals who want to build a meaningful career—not just land a job. At Moore, we’re committed to developing our teammates and providing clear, upward career paths within a supportive and results-driven environment.
What You’ll Do:
The IT Manager leads the analysis, design, development, implementation, and documentation of the organization’s information systems. This role provides leadership for IT projects, guiding systems through planning, configuration, testing, deployment, and ongoing support. The IT Manager evaluates and recommends software solutions and leads their successful implementation across the organization.
The IT Manager ensures reliable and secure IT operations by providing strategic direction, system maintenance, troubleshooting, and user support. This position works closely with the Management Team to develop IT strategies, support enterprise growth, improve operational efficiency, and align technology initiatives with organizational goals.
Key Responsibilities:End‑User Support & Service Management
If you’re a results-driven IT Manager looking for the next step in your career with a company that values passion, purpose and perseverance, we’d love to hear from you. Apply today and become part of a growing team that builds more than just projects—we build futures.
Location: Baton Rouge, Louisiana
Employment Type: Full Time
About Moore Industries:
Moore Industries has been a leading industrial general contractor for over 40 years with offices in Baton Rouge, LA, and Houston, TX. We're growing and looking for motivated professionals who want to build a meaningful career—not just land a job. At Moore, we’re committed to developing our teammates and providing clear, upward career paths within a supportive and results-driven environment.
What You’ll Do:
The IT Manager leads the analysis, design, development, implementation, and documentation of the organization’s information systems. This role provides leadership for IT projects, guiding systems through planning, configuration, testing, deployment, and ongoing support. The IT Manager evaluates and recommends software solutions and leads their successful implementation across the organization.
The IT Manager ensures reliable and secure IT operations by providing strategic direction, system maintenance, troubleshooting, and user support. This position works closely with the Management Team to develop IT strategies, support enterprise growth, improve operational efficiency, and align technology initiatives with organizational goals.
Key Responsibilities:End‑User Support & Service Management
- Assist end-users with day‑to‑day technical issues and requests.
- Record and document issues in the ticketing system; drive timely resolution and root‑cause fixes.
- Provide clear, proactive communication with stakeholders to understand requirements and set expectations.
- Design efficient IT systems aligned to business needs and technology standards.
- Coordinate internal/external developers and vendors to build, implement, and support solutions.
- Gather feedback from end users and continuously improve performance and usability.
- Plan and oversee upgrades, hardware/software deployments, and migrations (workstations, servers, M365 apps).
- Create and implement a plan to keep Moore’s IT equipment, computers, and servers up to date.
- Create and oversee budgets for IT equipment and services; manage licenses and renewals.
- Monitor computer networks for security issues; investigate breaches and security incidents.
- Install and operate security measures (firewalls, email security, data encryption) to protect systems and information.
- Document security breaches, assess impact, and drive remediation and lessons learned.
- Develop company‑wide IT security best practices; research enhancements and recommend to management.
- Provide advice and technical training for users and power users.
- Keep abreast of technology trends; evaluate and introduce tools that improve reliability and productivity.
- Microsoft & Identity
- Microsoft 365 tenant administration (Exchange Online, Teams, SharePoint Online, OneDrive)
- SharePoint site structure, permissions, retention, and external sharing
- Active Directory (on-prem) and Entra ID (Azure AD), Group Policy, SSO, MFA
- Infrastructure & Endpoints
- Windows 11 and Windows Server (AD DS, DNS/DHCP, Print Services)
- VMware ESXi/vSphere
- Synology NAS, backups, data archiving, and disaster recovery
- Networking & Connectivity
- Fortinet/FortiGate firewall and VPN administration
- Starlink deployment, management, and failover connectivity
- Security & Monitoring
- Darktrace/Email administration
- NinjaOne RMM for monitoring, automation, and patching
- Business & Physical Systems
- Construction ERP/accounting platforms (ComputerEase or Viewpoint)
- Door access systems and security system administration
- Microsoft & Identity
- Demonstrated experience leading IT operations across hybrid (on‑prem cloud) environments.
- Hands‑on proficiency with the technologies listed above (Microsoft 365, SharePoint/OneDrive, AD/Entra ID, Windows Server/11, VMware ESXi, Synology, Fortinet/FortiGate, Darktrace/Email, NinjaOne RMM, Starlink).
- Strong troubleshooting skills across network, endpoint, and application layers; comfort with ticket and change management.
- Experience planning and delivering upgrades/migrations; ability to coordinate cross‑functional stakeholders and vendors.
- Proven track record implementing security controls, investigating incidents, and documenting outcomes.
- Excellent communication and customer service skills; ability to translate business needs into technical solutions.
- Experience with Starlink from initial setup through account maintenance.
- Ability to administer door access systems and maintain security protocols.
- Knowledge of physical and digital security systems.
- Experience implementing data archiving strategies and disaster recovery plans.
- Familiarity with ComputerEase or Viewpoint administration in a construction industry context.
- Certifications such as Microsoft (AZ‑104/MD‑102), Fortinet NSE, VMware (VCP), CompTIA Security /Network .
- Scripting/automation with PowerShell or RMM platforms.
- 401(k) with company match
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off and holidays
- Health savings and flexible spending accounts
- Employee Assistance Plan
- Career development support and training
If you’re a results-driven IT Manager looking for the next step in your career with a company that values passion, purpose and perseverance, we’d love to hear from you. Apply today and become part of a growing team that builds more than just projects—we build futures.