What are the responsibilities and job description for the Technical Writer - Onsite position at Momento USA LLC?
Greetings of the day..!
Momento USA is a global technology consulting, talent acquisition and creative development firm that addresses clients’ most pressing needs and challenges. We are currently looking for “Technical Writer” - Onsite
Position- Technical Writer
Location- Sunnyvale, CA, Grrenwood Village, CO or Draper, UT
6 Months Contract
Note : Need US citizens ( Please note that this is for our internal use only)
A senior, consulting-minded content operations leader — not a hands-on technical writer. The ideal candidate has spent 7 years in technical documentation / content operations / knowledge management and has personally led a documentation transformation, ideally introducing AI/LLM-assisted authoring and content workflows. They combine deep craft (information architecture, taxonomy, metadata, content lifecycle, governance) with the soft skills to assess a current state, design a future-state operating model, and drive change across Product, Engineering, Support, and Technical Writing. Comfortable working onsite from a Proofpoint US office and ideally already in or near the Pacific/Mountain time zone. Cybersecurity or enterprise-SaaS background is a strong differentiator.
Ideal Candidate Profile
• Current/recent titles: Content Strategist, Content Operations Lead/Manager, Documentation Manager, Knowledge Management Lead, Information Architect, DocOps Lead, or Content Transformation Consultant.
• Has led at least one end-to-end documentation or content-ops modernization program.
• Demonstrable use of AI/GenAI in content workflows (drafting, summarization, reuse, content QA).
• Tooling depth in at least one of: Confluence, MadCap Flare, SharePoint, Document360 (or comparable CCMS/help-authoring/KM platform).
• Strong stakeholder management and change leadership; able to operate as a trusted advisor.
• Background in cybersecurity, enterprise SaaS, or otherwise highly technical products preferred.
Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Thanks & Regards
John Wilson
Momento USA | Exceeding Customer Expectations…
440 Benigno Blvd, Unit#A-5 2nd Floor, Interstate Business Park, Bellmawr, NJ 08031
Direct: 856-452-7686 / 856-456-1805 Ext 1017; Fax: (866) 605-1171
Email: John@MomentoUSA.com Web: www.MomentoUSA.com
https://www.linkedin.com/in/john-wilson-08b5231b4/
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.