What are the responsibilities and job description for the Safety Ambassador position at Missoula PaddleHeads?
The Missoula PaddleHeads Professional Baseball Club is seeking reliable, professional, guest‑focused individuals to join our Safety Ambassador Team for the 2026 season. This position will work directly with our Stadium Operations Manager to create a safe, welcoming, and enjoyable ballpark experience for all fans, players, and staff. This is a great position for individuals who enjoy working with people, staying active, and contributing to a positive, family-friendly environment.
Duties and Responsibilities:
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Conduct bag checks and monitor gate entry procedures
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Support crowd management throughout concourses, seating sections, and the grass berm
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Assist ushers with guest flow, seating issues, and general ballpark guidance
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Communicate stadium policies in a professional, guest‑friendly manner
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Monitor for safety hazards, facility issues, or disruptive behavior
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Respond to guest concerns and escalate incidents to supervisors or EMS when needed
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Maintain a visible presence near high‑traffic and player‑adjacent areas
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Assist with post‑game crowd exit and clearing of seating zones
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Provide general customer service and help create a positive fan experience
Qualifications:
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Strong communication and customer‑service skills
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Ability to remain calm, professional, and courteous in all situations
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Comfortable standing for long periods and working outdoors in varying weather
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Ability to follow procedures and enforce rules consistently
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Prior event‑staff experience is helpful but not required
Schedule:
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Primarily evenings and weekends during the season, including holidays
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Additional shifts for special events and private rentals may be available