What are the responsibilities and job description for the Restaurant Assistant General Manager - Fast Casual position at MissionHires?
Why This Role MattersThe Assistant General Manager supports the General Manager with hiring, training, performance management, and discipline. They foster a positive team culture, ensure compliance with standards and training, and help reduce turnover. This role promotes team wellbeing, drives customer satisfaction, maintains food safety, and supports shop profitability. The AGM leads team meetings, enforces company policies, and ensures smooth daily operations with a focus on delivering excellent service. How You'll ContributeAssistant General Manager duties include:Support GM with hiring, training, and performance managementChampion team happiness by modeling the company's values, culture, and leadership principlesOversee compliance and in-house training, ensuring standards and reviews are completed on time.Conduct regular reviews to develop staff, reduce turnover, and address performance issues.Promote team well-being and follow up on employee engagement survey actions.Deliver consistent customer service excellenceEnsure high food and beverage quality through production standards, freshness checks, and training.Maintain Food Safety and Health & Safety standardsMonitor restaurant performance and react with clear action plans.Control stock and financial standards, minimize waste, and review reports to optimize daily sales.Leverage merchandising, marketing, catering, and digital platforms to grow revenue.Lead team briefs and staff meetings, encouraging two-way communication and best practice sharing.Ensure compliance with all policies, procedures, and regulations while safeguarding business integrity. What Makes You a Great FitAssistant General Manager candidates must possess:A minimum of proven success in operations, customer service, and team managementConfident using tools and data to drive resultsInspire and motivate teams to deliver their best every dayThrive in fast-paced, ever-changing environmentsPassionate about creating amazing customer experiences and building loyaltyCoach, mentor, and bring out the best in peopleHold self and others to high standards, with a “get it done” mindsetValue diversity, equity, and inclusion, and build welcoming teams for allAdvanced education preferred, but passion and experience matter mostEOE- Equal Opportunity Employer
Salary : $64,350 - $67,000