What are the responsibilities and job description for the Copy and Print Associate position at Minuteman Press?
About Us
Minuteman Press is a locally owned and operated printing, marketing, and design center dedicated to helping businesses grow through exceptional products and outstanding customer service. We are looking for an energetic, organized, and customer-focused individual to join our team.
Position Summary
As a Customer Service Representative, you will be the first point of contact for our customers, assisting them in person, over the phone, and via email. You will help guide clients through their print and marketing projects, prepare quotes, process orders, coordinate with production staff, and ensure every customer receives an exceptional experience.
Responsibilities
- Greet customers and provide friendly, professional service
- Answer incoming phone calls and respond promptly to emails
- Consult with customers to determine the best print, signage, mailing, and promotional product solutions
- Prepare estimates, quotes, invoices, and process orders
- Enter jobs accurately into the production workflow
- Coordinate with graphic designers and production staff to ensure projects are completed on time
- Follow up with customers regarding order status and completed projects
- Maintain an organized front counter and showroom
- Assist with order pickup, packaging, and light administrative duties
- Build lasting relationships with customers through excellent communication and service
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Flexible schedule
Experience:
- Graphic design: 1 year (Preferred)
- Digital Printing: 1 year (Preferred)
Work Location: In person
Benefits:
Paid Holidays, Employee Discounts, Vacation & Paid Time OffSalary : $16