What are the responsibilities and job description for the HR Shared Services Analyst position at Midea?
HR Shared Services Analyst
Location: Monterrey, Nuevo León
Midea Group is one of the world’s largest home appliance and air solutions groups. Every day, we work to make life easier, more efficient, and more connected. Our culture is rooted in innovation, collaboration, and operational excellence—and we believe in the power of our people to drive meaningful change.
Position Summary
The HR Shared Services Analyst provides operational HR support across North America and LATAM North countries. This entry-level professional role is responsible for maintaining accurate, real-time employee data across the full employee lifecycle — from hiring to retirement — and supporting HR reporting and workforce analytics.
The role ensures data integrity, timely transaction processing, and accurate HR reporting to enable effective workforce planning and labor cost management across the region.
Key Responsibilities
1. Employee Lifecycle Administration
- Process and maintain HR system updates including:
- New hire onboarding and employee data setup
- Job, position, and salary changes
- Promotions and transfers
- Leave of absence updates
- Terminations and retirements
- Ensure timely and accurate data entry in HRIS systems.
- Coordinate with local HR and payroll teams to ensure payroll alignment.
- Maintain compliance with company policies and local labor requirements.
2. HR Systems & Data Accuracy
- Maintain real-time accuracy and integrity of employee records.
- Perform routine audits to ensure data consistency.
- Resolve data discrepancies in collaboration with HR and payroll stakeholders.
- Support system updates and process documentation.
3. HR Reporting & Workforce Analytics
Prepare and support recurring and ad-hoc reports, including:
- Payroll reports
- Headcount and employee movement reports
- Turnover analysis
- Labor cost reporting
- Labor cost efficiency analysis
- Workforce and position tracking
Provide data insights to HR leadership to support decision-making.
4. Process Support & Continuous Improvement
- Follow and maintain standard operating procedures (SOPs).
- Identify opportunities to improve process efficiency and data accuracy.
- Support regional HR projects and system enhancements as assigned.
Qualifications
Education
- Bachelor’s degree in Human Resources, Business Administration, Finance, or related field.
Experience
- 3–5 years of experience in HR operations, HR shared services, payroll support, or HR data management.
- Experience supporting multiple countries preferred.
- Experience with HRIS systems (e.g., SAP, Workday, Oracle, etc.).
Skills
- Strong attention to detail and accuracy
- Intermediate to advanced Excel skills
- Analytical mindset with strong data interpretation ability
- Strong organizational and multitasking skills
- Customer-service orientation
- Strong written and verbal English; Spanish preferred
Key Competencies
- Data accuracy & accountability
- Process discipline
- Analytical thinking
- Collaboration across regions
- Responsiveness and service mindset
- Confortable attending offices (hybrid), Monterrey, Nuevo León
Benefits
- Hybrid work model
- Major benefits
- Food vouchers
- Major Medical Insurance
- Comprehensive benefit package, to learn more, please visit Careers Page (midea.com).
Why Midea?
Because we are a global company with a regional mindset. Because your talent knows no boundaries. And because we are building a smarter, more connected, and more human future for millions of people around the world.
Midea America (Canada) Corp. is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.