What are the responsibilities and job description for the Front Desk Agent position at Microtel Inn & Suites?
Overview
Join our dynamic team as a Front Desk Agent, where you will be the welcoming face and organizational hub of our office or facility. This vital role combines exceptional customer service with efficient administrative support, ensuring smooth daily operations. As a Front Desk Agent, you will handle a variety of responsibilities, from managing multi-line phone systems to maintaining accurate records, all while creating a positive experience for visitors and team members alike. Your energy, organizational skills, and professionalism will help foster a productive and friendly environment.
Duties
- Greet visitors, clients, and staff warmly and professionally upon arrival.
- Manage multi-line phone systems with courteous phone etiquette, directing calls efficiently and taking detailed messages when necessary.
- Maintain the front desk area, ensuring it is organized, welcoming, and well-stocked with necessary supplies.
- Handle data entry tasks using Microsoft Office, Google Workspace, and other office management tools to keep records accurate and up-to-date.
- Perform clerical duties such as filing, proofreading documents, and managing correspondence to support daily operations.
- Get employee discounts at other Wyndham properties.
Requirements
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Exceptional customer service skills with friendly demeanor and professional phone etiquette.
- Experience with multi-line phone systems and office management software is preferred.
- Ability to handle proofreading tasks accurately and maintain high attention to detail.
- Strong time management skills to prioritize tasks efficiently throughout the day. Join us as a Front Desk Agent to be the cornerstone of our welcoming environment! Your enthusiasm for organization and customer support will make a lasting impact on everyone who walks through our doors. We are committed to providing paid positions that foster growth and professionalism—your career starts here!
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Benefits:
Life Insurance, Supplemental Life InsuranceSalary : $12