What are the responsibilities and job description for the Front Desk Agent position at Candlewood Suites - Washington North?
Front Desk Agent - Afternoon Shift
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Coordinate with other hotel departments to ensure guest satisfaction
Skills:
- Strong knowledge of hotel management and hospitality industry
- Proficient in operating phone systems and handling multiple phone lines
- Excellent phone etiquette and communication skills
- Exceptional guest service skills with the ability to anticipate needs and exceed expectations
Join our team as a Front Desk Agent and be part of a dynamic hotel environment. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is comfortable and enjoyable. We offer competitive compensation, opportunities for career growth, and a supportive work environment.
If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Pay: $13.50 - $14.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $14 - $14