What are the responsibilities and job description for the Client Services Representative position at Michael Aaron Staffing, LLC?
ON SITE IN FORT LAUDERDALE.....We are seeking a detail-oriented BILINGUAL- Spanish/English (with excellent communication in both languages) Customer Service Agent. You will guide clients through agreements, confirm disclosures, support billing updates, and review internal calls to help maintain high-quality standards across the sales team.
This is a direct hire opportunity. Paid traininng-paying $14 an hour, first 2 week, then increaess to $18!! This company offers benefits and bonuses. This organization enables their employees to earn excellent pay through their hard work and strong customer service efforts.
- 9 am - 6 pm shift
- 11 am - 8 pm shift
What You’ll Do
- Conduct extensive informative calls
- Communicate and explain agreements
- Assist clients with DocuSign and digital forms
- Update client information across multiple systems
- Support billing/payment updates when needed
- Review and score recorded calls for QA compliance
- Provide feedback to improve sales team performance
Qualifications
- Phone‑based customer service, sales, or verification experience
- Call center experience preferred
- Strong communication and attention to detail
- Comfortable with digital documents and multitasking
- Experience with DocuSign & CRM systems
Benefits
- Monthly bonus potential
- Health insurance after 90 days
- Growth opportunities in a rapidly expanding company
If you’re a strong communicator who values accuracy, professionalism, and helping clients succeed, we’d love to hear from you.
Salary : $14 - $18