What are the responsibilities and job description for the Body Shop - Customer Service Representative (CSR) position at MIAMI LAKES AM & CJ?
We are seeking a Body Shop Office Administrator (Customer Service Representative) with excellent customer service skills and an excellent attitude. Ideal candidates must possess multi-tasking skills and have the willingness to learn and adapt. This individual will greet guests and act as a liaison between customers and the estimators. The CSR will be responsible for basic accounting functions in both accounts receivable and accounts payable.
The Body Shop Office Administrator performs a wide range of administrative and office support duties. Duties include but not limited to:
- Provide first-rate customer service while greeting customers and answering phones
- Communicate and work with estimators to follow up on each repair and keep customers informed of progress
- Complete Purchase Orders for body repair work sublet
- Monday through Friday - with Rotational Saturdays
- Create files and other office duties, such as organize documents and invoices
- Willing to learn other body shop duties including vehicle estimates for promotion consideration
- Assist Body Shop Manager with various clerical duties
- Comply with all company policies, procedures, and safety standards
- Update and schedule repair estimates and appointments for the body shop
- Monitor texts and emails
- Pay range of $15-$17/hr depending on experience
- Willing to Train
We are seeking a Body Shop Office Administrator (Customer Service Representative) with excellent customer service skills and an excellent attitude. Ideal candidates must possess multi-tasking skills and have the willingness to learn and adapt. This individual will greet guests and act as a liaison between customers and the estimators. The CSR will be responsible for basic accounting functions in both accounts receivable and accounts payable.
The Body Shop Office Administrator performs a wide range of administrative and office support duties. Duties include but not limited to:
- Provide first-rate customer service while greeting customers and answering phones
- Communicate and work with estimators to follow up on each repair and keep customers informed of progress
- Complete Purchase Orders for body repair work sublet
- Monday through Friday - with Rotational Saturdays
- Create files and other office duties, such as organize documents and invoices
- Willing to learn other body shop duties including vehicle estimates for promotion consideration
- Assist Body Shop Manager with various clerical duties
- Comply with all company policies, procedures, and safety standards
- Update and schedule repair estimates and appointments for the body shop
- Monitor texts and emails
- Pay range of $15-$17/hr depending on experience
- Willing to Train
We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.
Salary : $15 - $17