What are the responsibilities and job description for the Ticket Sales Manager position at MGM Resorts International Operations, Inc.?
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Ticket Sales Manager, you will drive revenue growth through the outbound sale of group and premium ticket inventory across MGM Resorts’ entertainment venues and attractions. This role proactively develops new business through prospecting, cold calling, networking, referrals, and relationship-building, while managing inbound leads and maintaining a robust pipeline of potential customers. You will partner closely with internal sales teams, box office operations, production partners, and business stakeholders to identify sales opportunities, maximize ticket revenue, and deliver exceptional client service. THE DAY-TO-DAY: Perform daily operations and service of all existing accounts, assists in the coordination of sales promotions, meets or exceeds all predetermined activity and sales goals, represents MGMRI and develop lasting relationships at community events, and performs sales functions during related events Responsible for maximizing revenue through the sale of premium and group tickets for MGMRI entertainment properties and venues (with a focus on outbound sales) Manages inbound leads from 10 – 100 guests Partners with the sales teams and box office staff for production partners such as Cirque du Soleil, Jabbawockeez and more Prospects daily through cold calling, networking, appointment setting, and referrals Utilizes and create effective sales contacts Develops strong and collaborative relationships with internal sales groups (convention, meeting, and special event teams), clients and business partners Applies proactive tactics to create opportunities for group sales with new customers and organizations (DMPs, etc.) Develops database for Sales and Services by maintaining complete and accurate customer records THE IDEAL CANDIDATE: Must be at least 21 years of age Must have a Bachelor's degree in hospitality, business, or a related field; or equivalent experience At least one (1) year of prior relevant experience in entertainment, sports, events, sales, or prior relevant experience Prior experience with Ticketmaster, Archtics, Kore, or AXS, (preferred) THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Health & Income Protection benefits (for eligible employees). Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11813 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.