What are the responsibilities and job description for the Account Executive - Ticket Sales position at Las Vegas Lights FC?
Position Summary
The ideal Account Executive, is a dynamic and results-driven individual responsible for generating new revenue for Las Vegas Lights FC. This role focuses on driving new business development through the proactive sale of premium seating, season tickets, flex plans, and group packages. The Account Executive will build and maintain strong relationships with individuals and businesses, contribute to an exceptional fan experience, and play a crucial role in the club's overall success.
Key Responsibilities
- Achieve or exceed annual sales goals for new premium, season, flex, and group ticket revenue.
- Proactively prospect, research, and generate new ticket sales leads through various methods, including cold calls, emails, and networking.
- Conduct regular in-person and virtual meetings with prospects and clients to understand their needs and present tailored solutions.
- Deliver exceptional customer service and build strong, lasting relationships with current and prospective clients.
- Develop and execute creative group ticket sales packages and fan experiences to drive attendance and engagement.
- Actively engage with fans and prospects during home games, including conducting seat visits and networking to maximize sales opportunities.
- Represent Las Vegas Lights FC at networking events and community functions to cultivate new business opportunities.
- Maintain accurate and detailed records of all sales activities, interactions, and pipeline progress within the CRM system.
- Collaborate effectively with internal departments to ensure seamless client experiences and achieve organizational goals.
- Embrace and adapt to change, demonstrating tenacity and resilience in a fast-paced environment.
- Perform other duties as assigned by the Vice President, Ticketing.
Qualifications
- Bachelor’s degree or equivalent combination of education and experience.
- Minimum of 1 year of progressive experience in ticket sales, preferably within the sports or entertainment industry.
- Proven ability to achieve and exceed sales goals.
- Exceptional communication, interpersonal, and presentation skills, both verbal and written.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively.
- Highly motivated, proactive, and results-oriented with a strong work ethic.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with CRM software (e.g., Salesforce, Microsoft Dynamics) is a plus.
- Ability and willingness to work a flexible schedule, including evenings, weekends, and holidays, as required by game schedules and events.
Physical Demands
- Ability to communicate effectively, both verbally and in writing.
- Ability to sit, stand, walk, and climb stairs for extended periods.
- Ability to lift and carry up to 20 pounds.
- Role routinely uses standard office equipment.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.