Regional Cable & Splicing Manager - Grand Rapids, MI

Love your Mondays again!

Join the Future of Connectivity with Metronet!

Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities.

Job Summary: 

Responsible for coordinating and managing all required underground cable placing and splicing of all aerial and underground facilities. The Fiber Project Manager shall follow through with responsibilities to supervise, inspect, and monitor all work in conformance with company, local, and federal standards and specifications.

What we offer: 

• Competitive pay
• Annual bonus opportunity
• Annual merit increases
• Affordable insurance (medical, dental, vision, etc.)
• 401(k) company match up to 6%
• Paid time off
• Volunteer hours
• Perks and discounts
• Discounted Metronet service in our serviceable area
• Opportunities for advancement
• So much more!

What you will be doing: 

• Prepare and manage schedule for cable placing, splicing, terminating and testing of all OSP fiber plant.
• Assist with recruiting, evaluate, pre-qualify and select contract splicers to augment any available company resources to meet project requirements
• Review test results and provide recommendations to release newly constructed OSP plant for service.
• Accurately interpret splice documents, assign to contractors or in-house personnel and schedule all activities to meet company objectives for new customer service
• Create maps for all activities and investigate the cause on outages
• Collaborate with the damages team to try and recoup costs for 3rd party damages including approving invoices
• Coordinate with project and construction managers to deploy resources into completed network service areas and complete splicing work within market schedules
• Review and update Oracle Field Service Cloud for accurate Job Routing and dispatching as needed to fulfill construction needs
• Coordinate with company splicing resources and contract splicers, if necessary, to assure adequate resources are available to pull, splice, terminate and test installed plant within the project schedule deadlines
• Oversee field construction activities, including quality assurance
• Ensure on-site jobsite safety
• Assist with troubleshooting on outages and taking charge of outages when over 100 customers are without services
• Interact with CAD Operators – verify completion of accurate engineering drawings and as-built drawings
• Respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions
• Establish and maintain effective working relationships with co-workers, supervisors and the general public
• Continual development of policy and procedures, which includes NFT monthly scorecard submittals
• Responsible for all maintenances involving repairs and or replacements of fiber
• All other duties as assigned

What you need for this position: 

• Highschool diploma or GED Required
• Associates or bachelor's degree in related field preferred
• 5 years of experience in the fiber / telecommunications / telecom construction industry
• Proven knowledge of OSP design, fiber configuration and assignments and ability to read and interpret splicing documents and OSP construction drawings required
• In-depth knowledge of escalation procedures, incident management, and other disciplines
• Proven ability to define problems, collect data, establish facts, and draw valid conclusions
• Proficiency with MS Office Suite
• Excellent verbal and written communication skills

Join us and find out what it means to love your career!

At Metronet, we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve. 

We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. 

Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. 

Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless.

Metronet is an Equal Opportunity Employer and a Veteran Friendly Employer.

#LI-HLO