What are the responsibilities and job description for the Clinic Manager position at Metro Vein Centers?
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.
With over 60 clinics across 7 states, and still growing, we're building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.
We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.
New Clinic Opening 2026
As the Office / Clinic Manager, you will be the driving force behind a well-run clinic, responsible for the leadership, operations, and culture that define the patient and team experience. You'll manage daily administrative functions, lead and develop your team, and collaborate closely with physicians and clinical staff to ensure seamless, patient-first care.
This role requires a strong operational leader who is proactive, service-oriented, and committed to driving performance and professionalism. You'll be expected to lead with integrity, manage through influence, and deliver results across people, process, and patient care.
What You'll Do
- Oversee day-to-day non-clinical operations and front desk workflows
- Hire, onboard, train, and mentor new team members
- Evaluate staff performance and provide coaching, feedback, and accountability
- Lead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatherings
- Own the clinic schedule—create and manage staffing coverage, approve PTO, and ensure appropriate support
- Communicate and implement updated policies and procedural changes
- Ensure customer service excellence and handle patient concerns with empathy and professionalism
- Serve as the first point of contact for all office-related issues and coordinate with upper management
- Manage supply ordering, inventory tracking, and monthly facility audits
- Monitor clinic cleanliness, organization, and building maintenance needs
What You'll Bring
- Healthcare leadership experience required
- 2 years of leadership or management experience
- Excellent communication skills—including active listening, clear delegation, and professional writing
- Proficiency in using scheduling, reporting, or office management tools
- A service-oriented mindset and the ability to resolve issues calmly and quickly
- Strong time management, multitasking, and organizational skills
- High school diploma or equivalent required
- Basic knowledge of medical terminology preferred
- Bilingual (Spanish/English) is a plus, not required
Benefits to Support Your Wellbeing & Lifestyle
Full-time team members at Metro Vein Centers are eligible for:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
Compensation
- Base Salary
- Quarterly performance bonuses up to $2000.00
Schedule
- Full Time
- Monday - Friday
The Metro Vein Centers Difference
Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.
A team united by purpose.
Our values guide everything we do:
- Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.
- Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
- A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.
- Results That Make a Difference – We're driven to improve lives through meaningful, measurable outcomes.
- Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.
Metro Vein Centers is an Equal Opportunity Employer.
We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
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