What are the responsibilities and job description for the Fire Pump Technician position at Metro Fire Security?
Metro Fire Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
Great company culture with room to grow.
Metro Fire Security is seeking a skilled and motivated Fire Pump Technician to join our growing team. This technician will specialize in Inspection, Testing, and Maintenance (ITM) of fire pump systems in accordance with NFPA 25 standards and Metro’s best practices. The ideal candidate is a hands-on professional who thrives in the field, ensures compliance, and is dedicated to delivering superior customer service.
Responsibilities
Conduct routine inspections, testing, and maintenance of fire pump systems, ensuring all activities comply with NFPA and local code requirements.
Perform troubleshooting, service, and minor repairs as necessary
Perform flow testing, pressure readings, and system evaluations of both diesel and electric fire pumps.
Identify and document deficiencies, and recommend corrective actions or repairs as needed.
Lead or assist in pre-inspection interviews and post-inspection reviews with customers to explain procedures, findings, and recommended next steps.
Operate independently or as a lead technician on job sites, ensuring all tasks are completed thoroughly and efficiently.
Maintain accurate documentation, including reports, time logs, and inspection forms using digital platforms like PZ Mobile and Building Reports.
Communicate effectively with scheduling coordinators and administrative staff regarding job status, delays, or additional service requirements.
Participate in on-call rotation and respond to emergency service requests if required.
Ensure compliance with Metro Fire safety protocols, job site standards, and system impairment processes.
Perform other related duties as assigned or required.
Requirements
Valid Driver’s License (clean driving record required).
High School Diploma or GED; vocational training in fire protection a plus.
3 years of experience in fire protection inspections, ideally focused on fire pumps or sprinkler systems.
Proficient with NFPA 25, NFPA 20 and fire pump testing standards.
Ability to work in confined spaces and at elevated heights (ladders, lifts up to 40 feet).
Able to lift up to 70 lbs and perform physically demanding tasks.
Strong verbal and written communication skills; confident presenting findings to clients.
Detail-oriented, systematic, and organized in completing paperwork and digital records.
Be a customer-first leader, demonstrating professionalism and initiative on every job.
Share expertise with fellow technicians, helping to elevate the quality of service team-wide.
Embrace ongoing learning and certification opportunities to stay up-to-date with codes and tech.
Represent Metro Fire’s commitment to excellence and community safety.
Preferred
NICET II or higher in Inspection & Testing of Water-Based Systems.
CSA Certification.
OSHA 10/30-hour safety certification.
Benefits
Medical
Dental
Vision
Paid Time Off
Paid Holidays
401(k) matching
On-the-job training and advancement opportunities
Supportive team environment and leadership that values personal development
