Office Support

Office Support

South Bay and East Bay, CA (Onsite)

3 Month (Temp to Perm)

Flexible availability 6 AM and 7 PM

Description:

This position supports daily operations across multiple customer locations in the South Bay and East Bay, with responsibilities that vary by site. Tasks may include mail services, shipping/receiving, copy/production center support, reception, hospitality, and conference room setups. The role requires flexibility to be rerouted before shift start, the ability to work independently or with a team, and the willingness to adapt to different environments such as law firms, corporate offices, and warehouses. Travel between sites is required, including occasional same-day location changes.

Responsibilities

• Support daily operations for all contracted services within assigned customer locations.
• Assist management with process improvements, procedural testing, and ensuring compliance with operational best practices.
• Support implementation of new customer accounts and service expansions.
• Assist with onboarding and cross-training team members.
• Help develop and update Site Procedure Guides; ensure accuracy and compliance through routine inspections.
• Maintain knowledge of all contracted services at each assigned account.
• Perform daily visual inspections of site services and safety compliance.
• Provide feedback to improve internal and external customer experience.
• Stand in for onsite staff during absences or vacations, including site lead coverage when needed.
• Travel between multiple accounts and adapt to varying site requirements.
• Create and maintain a customer-focused environment; engage with end users and escalate issues appropriately.
• Collect data and assist with Monthly Operations Review tasks.
• Perform duties requiring extended standing, walking, lifting up to 50 lbs., and moving equipment up to 400 lbs.
• Report to alternate sites as required, potentially increasing commute time.
• Complete other assigned tasks.

Requirements

• High school diploma and 12 months of related work experience; additional education preferred.
• Ability to travel between multiple customer locations, including distances of 40–50 miles.
• Reliable transportation; valid, violation-free driver’s license and minimum auto insurance may be required.
• Ability to adapt quickly to changing situations, work independently or with a team, and take initiative.
• Strong customer service, verbal communication, and problem-solving skills.
• Ability to comprehend and follow written and verbal instructions.
• Proficiency with Microsoft applications, file management, and basic computer skills.
• Ability to perform repetitive tasks while maintaining quality standards.
• Ability to stand, walk, bend, stretch, climb, and lift up to 50 lbs.; ability to push/pull equipment up to 400 lbs.
• Comfort working in office or warehouse environments with varying noise and temperature levels.
• Ability to maintain and submit expenses accurately and on time.
• Flexible availability; some sites may operate between 6 AM and 7 PM or beyond, including weekends