What are the responsibilities and job description for the Technology Support Specialist position at Meridian Technologies?
Job Title: Technology Support Specialist I
Location: Columbia, SC
Contract duration: 12 Month contract with potential for extension or conversion
Job Summary
We are seeking a Technical Support Center Representative to provide reliable phone-based support to customers in a fast-paced, onsite environment. This role is essential to maintaining high-quality technical assistance and ensuring consistent coverage for incoming support calls.
Responsibilities:
In this role, you will handle inbound technical support inquiries, troubleshoot issues, and deliver timely resolutions while maintaining a high level of professionalism. Candidates must be willing to work a flexible schedule ranging between 6:30 AM and 8:00 PM.
Basic Qualifications
The ideal candidate will have an Associate degree or higher in Computer Science, Information Technology, or a related field (or equivalent experience), along with strong communication skills and a customer-focused mindset. While no prior work experience is required, candidates with at least one year of technical call center experience are preferred.
Screening questions:
Do you now or in the future require sponsorship (e.g. H-1B)? Y/N
EEO and ADA Statement:
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
requests@consultingsolutions.com